Overview
Join our vibrant team as a Front Desk Staff and Kids Klub staff! In this dynamic role, you will be the welcoming face for our guests and their children, creating a fun, safe, and engaging environment. Your energetic personality and excellent customer service and multi-tasking skills will help guests feel at home while managing daily operations with enthusiasm and professionalism. The ideal candidate will possess excellent customer service skills, strong organizational abilities, production driven, and the ability to think fast on your feet and adapt is a must.
Responsibilities
- Greet guests warmly upon arrival, providing exceptional guest services and ensuring a positive first impression.
- Oversee Kids Klub activities, ensuring a safe, inclusive, and entertaining environment for children of all ages.
- Manage multi-line phone systems, directing calls efficiently and professionally.
- Assist with Managerial operations.
- Handle guest inquiries, resolve conflicts promptly with effective conflict management techniques, and address concerns professionally.
- Maintain cleanliness, safety standards, and production within the club.
- Collaborate and support other departments (Membership, Personal Training) as needed to ensure efficient office workflow.
Qualifications
- Prior experience working with children
- Strong customer service skills with a friendly and approachable demeanor
- Ability to manage conflicts calmly and efficiently while maintaining a positive environment
- This role is ideal for motivated individuals who thrive in fast-paced and competitive environments
- Excellent communication skills for public speaking and engaging with both children and adults
- Demonstrated ability to handle cash transactions accurately when required
Join us to create memorable experiences for our guests while enjoying a lively work environment that values your energy, dedication, professionalism, and passion for fitness!
Pay: $16.90 - $25.00 per hour
Benefits:
Work Location: In person
