Job Title: Integration & Standardization Manager
Location: Field-Based/Nationwide Travel (Remote when not on-site; extensive travel required)
Company Overview:
We are a dynamic and growing hospitality company specializing in RV parks and campgrounds across the United States. Our mission is to offer clean, safe, family, and pet friendly RV & camping destinations across the US with a commitment to creating exceptional experiences where guests can unwind, get outside, deepen connections, and every stay is a homecoming. We set the standard for top-tier hospitality across all our properties for RVers, campers, and outdoor enthusiasts.
Our company is backed by a blue-chip private equity firm as well as the largest RV OEM in the world. Our intention is to acquire a significant number of RV Parks in the coming years and to become a leading player in terms of brand and size. We are seeking a highly analytical, hands-on, and strategic thinker to join our team as Integration & Standardization Manager.
Position Overview:
The Integration & Standardization Manager will play a critical role in the rapid acquisition and seamless integration of new RV parks into our growing portfolio, while also driving operational excellence and best practices across existing properties. This travel-intensive position involves frequent on-site visits to parks targeted for acquisition (and current parks) to assess operations, implement company systems and processes, enforce brand standards, and ensure a smooth transition. Reporting directly to the Director of Operations & Revenue Management and working together with the co-founders and cross-functional teams, this individual will help shape the operational foundation of our expanding network. The ideal candidate is a self-starter, detail-oriented, passionate about hospitality and the outdoors, comfortable with nearly full-time travel, and possesses strong project management, leadership, and problem-solving skills.
Key Responsibilities:
- Lead on-site integration efforts for newly acquired RV parks, including assessment of current operations, implementation of company platforms/systems (reservations, booking, reporting, etc.), process rollout, and training of park teams.
- Conduct thorough operational audits and quality control reviews at acquisition targets and existing parks to ensure alignment with brand standards for cleanliness, safety, guest experience, family/pet friendliness, and overall hospitality excellence.
- Collaborate closely with the founders, Director of Operations & Revenue Management, park-level teams, and other departments to develop and execute integration plans, streamline operations, and establish consistent best practices.
- Analyze operations data, occupancy patterns, market trends, and performance metrics to identify opportunities for efficiency, revenue optimization, and guest experience improvements.
- Monitor post-integration performance of newly acquired parks, provide regular reports and insights to stakeholders, and recommend ongoing operational and process enhancements.
- Support the building and documentation of standardized operating procedures, tools, and reports to enable scalable, data-driven decision-making across the portfolio.
- Act as a key point of contact during integrations, fostering strong relationships with new park teams and ensuring a positive, efficient transition.
- Identify and implement opportunities for growth, cost efficiencies, and operational improvements by leveraging on-site observations, market research, and analytical insights.
- Stay updated on industry trends in RV park/campground operations, hospitality best practices, competitor performance, and emerging tools/technologies for park management and guest services.
- Travel extensively (nearly full-time) to properties across the United States for site visits, integrations, audits, and meetings as needed.
Qualifications:
- Bachelor’s degree in Business, Hospitality Management, Operations, Finance, or a related field.
- Minimum of 3 years of experience in operations, integration/project management, quality assurance, or a related field in the hospitality industry (RV parks, campgrounds, hotels, manufactured housing communities, or marinas strongly preferred).
- Strong analytical and problem-solving skills with a data-driven mindset and experience conducting operational assessments or audits.
- Proven ability to manage multiple projects and deadlines in a fast-paced, acquisition-driven environment.
- Experience working with operations systems, booking platforms, analytics tools, and implementing standardized processes.
- Experience with hospitality task forces, acquisition integrations, and operational transition teams.
- Excellent communication, collaboration, and leadership skills to work effectively with cross-functional teams and park staff.
- Highly motivated, detail-oriented, and able to work independently in a remote/field-based environment with heavy travel.
- Strong proficiency in Excel, data visualization tools, and business intelligence software; tech-savvy with the ability to adapt to and train others on new systems quickly.
- Passion for hospitality, customer service, the outdoors, and revenue/operational optimization in the RV/camping space.
- Willingness and ability to travel extensively (nearly full-time) for site visits, integrations, and meetings; valid driver’s license and comfort with frequent road travel required.
Why Join Us?
- Competitive salary and performance-based bonuses.
- Flexible work environment with the excitement of being on the road and directly shaping our growing portfolio.
- Collaborative and innovative company culture with direct access to founders and leadership.
- Opportunity to make a significant, hands-on impact on a rapidly expanding hospitality company during a major growth phase.
- Professional development, advancement opportunities, and the chance to help build best-in-class operations for top-tier RV parks.
This role offers a unique opportunity to be at the forefront of our acquisition strategy, ensuring every new park seamlessly joins the Open Road Resorts family while elevating standards across the board. If you are a results driven, travel-loving strategic thinker with a passion for hospitality operations, quality control, and building scalable systems in the RV and camping industry, we would love to hear from you! Apply today and help us take our RV parks to the next level.
Work Location: On the road
