About Us
At Troutman Smiles, we're building something special. As a family-owned dental practice, our mission is to provide exceptional care in a warm welcoming environment where patients feel like family and team members feel valued, respected, and supported.
We're looking for a friendly, organized and motivated Front Desk Coordinator to be the first smile our patients see when they walk through the door.
Responsibilities
- Welcome and check in patients with professionalism and warmth
- Answer phones and assist patients with scheduling and questions
- Manage and optimize the daily schedule
- Verify insurance benefits and assist with treatment coordination
- Discuss financial arrangements and collect payments
- Maintain accurate patient records and documentation
Knowledge/Skills/Abilities:
- Dental front office experience required
- Experience with insurance verification and treatment coordination
- Strong communication and customer service skills
- Organized, dependable and detail-oriented
- Positive attitude and team-first mindset
- Ability to stay calm and professional in a fast-pased enivronment
- Comfortable learning new systems and helping a growing practice succeed
What We Offer
- Family-owned, non-cooporate environment
- Supportive team culture
- Competitive pay based on experience
- Paid time off and benefits
- Opportunity to grow with a modern, expanding practice
If you're passionate about helping patients and want to be part of a team that truly values it's people, we'd love to hear from you.
Pay: $20.00 - $28.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Professional development assistance
Work Location: In person
