Overview
Join our dynamic dental clinic team as a Front Desk Manager, where you'll be the welcoming face and organizational powerhouse behind a thriving healthcare environment. This pivotal role combines exceptional administrative skills with a passion for patient care, ensuring seamless operations from appointment scheduling to billing. As the first point of contact, you will foster a positive experience for patients while managing the day-to-day functions of the front office. Your leadership will support our commitment to delivering outstanding dental services through efficient practice management and compassionate service.
Duties
- Oversee daily front desk operations, including patient check-in/check-out, appointment scheduling, and patient inquiries
- Manage medical administrative support tasks such as maintaining accurate medical records, processing insurance claims, and verifying patient insurance coverage using systems like Dentrix and Eaglesoft
- Supervise front office staff, providing training, guidance, and performance evaluations to ensure high standards of customer service and operational efficiency
- Coordinate with clinical staff to optimize appointment flow and reduce patient wait times while ensuring compliance with HIPAA regulations and medical terminology standards
- Handle fiscal management responsibilities including budgeting, billing, and financial reporting to support practice profitability
- Maintain proficiency in EMR (Electronic Medical Records) and EHR (Electronic Health Records) systems such as Epic and eClinicalWorks for accurate documentation and data management
- Ensure adherence to healthcare regulations like JCAHO standards, HIPAA privacy rules, and managed care protocols
Skills
- Proven experience in medical office management within a dental or healthcare setting, with strong knowledge of dental clinic operations
- Expertise in managing financial aspects such as budgeting, billing, and revenue cycle management using dental-specific software like Eaglesoft or Dentrix
- Supervisory experience leading front desk or administrative teams in a fast-paced environment
- Familiarity with EMR/EHR systems including Epic, eClinicalWorks, or similar platforms for medical records management
- Strong understanding of healthcare regulations including HIPAA compliance, medical terminology, and medical records handling
- Excellent communication skills to interact effectively with patients, clinical staff, insurance providers, and vendors
- Ability to multitask efficiently while maintaining attention to detail in a busy clinic environment
Join us in creating a welcoming atmosphere where patients feel cared for from their first visit! Your leadership will be instrumental in delivering exceptional dental care through organized operations and compassionate service. We value energetic professionals who are eager to make a difference every day!
Pay: $18.00 - $42.00 per hour
Benefits:
Experience:
- Dental receptionist: 1 year (Preferred)
- Dental office manager : 1 year (Preferred)
Language:
- Russian (Preferred)
- Ukrainian (Preferred)
- Arabic (Preferred)
- Spanish (Preferred)
License/Certification:
- Registered Dental Assistant (Preferred)
Work Location: In person
