Force Management and Tracking System (FMTS) Support: The contractor shall possess subject matter expertise in FMTS to provide data analysis and advisory support to government leadership. Responsibilities include:
Extracting and analyzing data to develop reports on personnel status, mobilization trends, and the alignment of personnel with operational requirements.
Identifying and documenting potential data discrepancies for government review and resolution.
Providing technical and functional expertise to government users to assist their management of the system.
Joint HR Systems Analysis: The contractor shall maintain proficiency in authorized joint and military personnel systems (e.g., DIHRS, service-specific databases) to extract data and perform analysis. The contractor will not be granted access to the Defense Civilian Personnel Data System (DCPDS) or any other system used for managing civilian personnel actions. Support includes:
Liaison Support to Service Components: The contractor shall serve as a technical facilitator to assist in the resolution of complex, service-specific personnel, pay, and entitlement issues. The contractor shall:
Analyze the issues affecting assigned members and prepare draft correspondence and supporting documentation for government review and dissemination.
Facilitate communication between the command and Service Component personnel centers, ensuring government personnel are equipped with the necessary information to engage in formal resolution.
Track and report on the status of ongoing issues to government leadership.
Human Resources Data Analysis: The contractor shall analyze the Human Resources data environment to identify and recommend opportunities for process improvement and enhanced efficiency. This includes developing dashboards, metrics, and reports to provide leadership with greater situational awareness of the force.
Note: The contractor shall not act as the government's official representative and does not have the authority to commit the command to a course of action or independently "resolve" issues on a member's behalf.