The Logistics Coordinator processes transportation requests for inbound vendor, outbound customer, third-party shipments of non-inventoried items, and internal warehouse to warehouse product moves.
Compensation Data: Non-exempt hourly pay, based on experience. Overtime eligible.
Location: Grand Rapids, MI - 100% Onsite
Schedule: M-F, 8am-5pm
Travel: Minimal
Key Areas of Responsibilities:
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Identifies freight costs utilizing transportation management system and knowledge of product, customer, or vendor constraints.
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Follows established procedures to determine best cost alternative, select appropriate freight provider and prepare quotation.
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Communicates quotation to Sales Representative.
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Books freight with carrier and records transaction and subsequent updates for tracking and follow through.
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Prepares customer freight invoicing.
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Reconciles weekly carrier bills for outbound, inbound and third-party shipments.
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Works cross-functionally with operations, customer service, and sales to ensure proper carrier selection, on-time delivery (track and trace), and to resolve any customer concerns for missing product or damages.
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Prepare reports for tendered freight, customer freight and contract carrier cost reduction.
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Previous operational experience using TMS software to manage shipments, routing, and logistics workflows.
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Perform other tasks as assigned.
Key Performance Indicators:
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Work is timely, accurate and communicated promptly.
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Follows standard procedures. Brings unusual circumstances to the attention of management.
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Maintains a thorough record of all booked freight.
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Supports other departments to ensure a good customer experience.
What you will need to succeed:
Education & Qualifications:
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High School Diploma, GED or equivalent education required.
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1-3 years general business experience
Competencies:
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Excellent Excel and general computer skills.
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Experience within a customer service environment.
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Understanding of warehouse processes and coordination with operations departments.
Why Join BFG Supply:
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Medical, Dental, Vision and Prescription Drug Insurance Coverage
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HSA or FSA with employer contribution
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Employer Provided Life Insurance, Short-Term and Long-Term Disability Benefits
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FMLA, AD&D, Voluntary Benefits, EAP, Teladoc
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401(k) Contribution Matching Program
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Paid Vacation and Holidays
Our Commitment and Difference:
BFG values ongoing improvement and growth, not only for our individual team, but also for our entire organization. We foster a culture that promotes learning, innovation, development, and the relentless pursuit of excellence in all aspects of our business. We are a fast-growing company, integrating the latest systems and technologies to streamline our internal operations and elevate the total customer experience.
Founded in 1972, BFG Supply has a long history of serving the Green Industry including Professional Grower, Independent Lawn & Garden, Controlled Environment Agriculture and Hydroponic industries. As an established industry leader, BFG provides the highest levels of customer service, the broadest product range, and innovative technology solutions. BFG is a true single source supplier for all your Green Industry needs from watering tools and control solutions to multi-acre fully integrated professional greenhouse structures. In a world full of change you can take comfort in knowing that BFG Supply is focused on caring for your business needs. We look forward to providing the best customer service in the industry and supporting the growth of our customers.
BFG Supply Company is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
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