Job Overview
Join our vibrant team as a Certified Tour Guide (Bilingual English/Spanish) in the historic Old district! This dynamic role offers an exciting opportunity to share the rich history, culture, and stories of our city with visitors from around the world. As a bilingual guide, you will lead engaging outdoor tours, provide exceptional customer service, and create memorable experiences that inspire curiosity and appreciation for our heritage. Your enthusiasm, leadership, and communication skills will help foster a welcoming environment for all guests while showcasing your expertise in local history and culture.
Responsibilities
- Lead informative and lively guided tours in both English and Spanish, ensuring all guests are engaged and informed throughout the experience
- Share captivating stories, historical facts, and cultural insights to enhance visitors’ understanding and enjoyment
- Manage tour schedules efficiently, ensuring timely departures and arrivals while maintaining a positive pace
- Provide outstanding customer service by addressing questions, assisting with special needs, and ensuring guest safety at all times
- Maintain clear communication with team members and visitors to ensure smooth operations during outdoor activities
- Uphold safety protocols including CPR certification when applicable, and respond promptly to emergencies or guest concerns
- Promote a friendly, inclusive atmosphere that encourages interaction and learning among diverse audiences
Skills
- Multilingual proficiency with fluent English and Spanish speaking abilities is essential
- Strong leadership qualities to guide groups confidently and responsibly
- Excellent public speaking and presentation skills to captivate audiences of all ages
- Proven customer service experience with a friendly, approachable demeanor
- Effective time management skills to coordinate tour schedules seamlessly
- Outdoor work experience demonstrating adaptability to various weather conditions
- Exceptional communication skills for clear storytelling and guest engagement
- Background in teaching or educational roles to effectively convey historical or cultural information
Embark on a rewarding career where your passion for history, culture, and storytelling can shine! We value energetic individuals who thrive in outdoor environments, excel at connecting with people, and are committed to delivering memorable experiences. Join us in showcasing the beauty of Old while developing your leadership and communication talents in a vibrant, supportive setting.
Pay: $20.00 - $50.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Language:
License/Certification:
- Certified Tour Guide License Turismo de Puerto Rico (Preferred)
Ability to Commute:
- San Juan, PR 00917 (Preferred)
Work Location: In person
