Job Overview
We are seeking a dedicated and organized Treatment Coordinator to join our healthcare team. The ideal candidate will play a crucial role in managing patient care processes, ensuring smooth operations at the front desk, and providing exceptional customer service. This position requires a proactive individual who is comfortable with medical scheduling, collections, and has a strong understanding of health information management.
Duties
- Greet patients and manage front desk operations, ensuring a welcoming environment.
- Schedule patient appointments efficiently while optimizing the clinic's calendar.
- Handle medical collections and ensure accurate billing practices are followed.
- Maintain patient records in compliance with health information management standards.
- Operate Open Dental software for patient management and scheduling tasks.
- Assist patients with inquiries regarding their treatment plans and insurance coverage.
Requirements
- Previous experience in a front desk role within a medical or healthcare setting is preferred.
- Strong customer service skills with the ability to communicate effectively with patients and staff.
- Familiarity with dental/medical collection processes and insurance verification is a plus.
- Experience with Open Dental or similar practice management software is desirable.
- Strong organizational skills and attention to detail are essential for managing multiple tasks effectively.
- A proactive attitude towards problem-solving and improving patient experiences is highly valued.
If you are passionate about providing excellent patient care and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Treatment Coordinator.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
