About InfinityLink Communications
Founded in 2014 and based in Snow Hill, North Carolina, InfinityLink Communications delivers what people expect from their internet service provider: blazingly fast fiber internet speeds, unbeatable reliability, 100% in-home coverage, and best-in-class local customer service. We keep things simple — no contracts, no hidden fees, no data caps, and no installation fees. We are a people-first organization focused on building a strong team and making a positive impact in every community we serve.
Start Your Career Where Connectivity Meets Community
At InfinityLink Communications, reliable connectivity isn't just a service — it's a lifeline for families, businesses, and communities. We're looking for a driven, personable, and self-motivated Direct Sales Representative to join our team and bring that belief to life every day across Edgecombe, Greene, Lenoir, Pitt, and Wayne counties.
In this role, you won't just be knocking on doors — you'll be building relationships, solving problems, and making a real difference for the people and businesses you serve. Every day will be different, every interaction unique, and every sale a step toward a rewarding career.
What You'll Do
- Customized Solutions: Engage directly with residential and business prospects in your territory, diving into each customer's unique needs to recommend the right InfinityLink fiber internet, mobile, TV, or home phone package
- Consultative Selling: Conduct needs-based conversations that position you as a trusted advisor — not just a salesperson — guiding customers to solutions that genuinely fit their lives and businesses
- Sales Presentations: Deliver compelling, confident pitches in the field that showcase the advantages of InfinityLink's services, addressing concerns and objections with ease
- Closing Deals: Skillfully negotiate and close sales agreements, ensuring every customer feels confident and excited about their new service
- Relationship Building: Provide exceptional follow-through and post-sale support that turns new customers into long-term advocates and referral sources
- Community Presence: Participate in trade fairs, city events, informational sessions, and other community activities during and outside of regular business hours to generate leads and expand InfinityLink's presence
- Documentation & CRM: Complete all sales paperwork, contracts, and reports accurately and on time; maintain up-to-date records in CRM software to track contacts, sales, and follow-ups
- Market Awareness: Identify competitive threats and potential marketing opportunities and report findings to sales and marketing leadership
- Compliance: Adhere to all company policies, industry regulations, and ethical sales standards at all times
- Monthly Sales Goals: Meet or exceed a minimum of 20 new customer sign-ups per month (approximately 1 per day)
Compensation & Benefits
- Estimated Annual Compensation: $100,000+/year (base + commission)
- Base Salary: $35,000/year (commission earnings are estimated and not guaranteed)
- Company Car provided from day one — no waiting period, no using your personal vehicle
- Company provided cell phone
- Internet service allowance
- Full employee benefits package, including company-paid health insurance, dental, vision, and paid time off
Training & Development
We invest in our people from day one. All new hires go through our comprehensive paid direct sales training program covering:
- InfinityLink's full product and service offerings
- Proven direct sales and consultative selling techniques
- Customer communication and objection handling
- Territory management and market strategy
No prior sales experience? No problem — we'll give you everything you need to hit the ground running.
What We're Looking For
Required:
- High school diploma or equivalent
- Valid driver's license and clean driving record (company car provided from day one)
- Strong interpersonal and communication skills
- Self-motivated with a passion for delivering results independently
- Comfortable working outdoors in all weather conditions and across varied terrain
- Ability to work a flexible full-time schedule, including some evenings and weekends as needed for community events
- Comfortable using mobile devices, basic sales technology, and CRM software
- Proficient in MS Office (Outlook, Word, Excel, and Teams)
- Positive attitude and professional demeanor to represent InfinityLink in the community
Preferred (not required):
- 2+ years of experience in sales, account management, or customer service
- Familiarity with telecommunications, ISP, or other direct-to-consumer industries
- Experience with Microsoft Dynamics or other lead management software
- Bilingual (English/Spanish) a plus
Physical Requirements
This is an active, field-based role. You should be comfortable with:
- Standing and walking for extended periods outdoors
- Driving frequently throughout your assigned territory
- Working in all seasons and weather conditions across Edgecombe, Greene, Lenoir, Pitt, and Wayne counties
- Light lifting up to 15–20 lbs as needed
Pay: From $100,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
