We are seeking a friendly and self-motivated Medical Receptionist with prior front desk experience in a medical office setting. This key team member will be responsible for answering and directing phone calls, scheduling appointments, collecting copays and outstanding balances, and processing referrals from external providers. The ideal candidate is detail-oriented, dependable, and able to multitask effectively in a fast-paced clinical environment. Strong customer service skills are essential, as this role plays a vital part in creating a welcoming experience for our patients.
Key Responsibilities
- Greet patients and visitors in a friendly and welcoming manner
- Schedule appointments and reschedule missed/no show appointments
- Document patient demographics and insurance information into electronic chart
- Verify eligibility and insurance coverage prior to appointment
- Answer and screens telephone calls and voicemails
- Collect patient co-pays and deductibles at time of visit
- Answer patient questions and provide assistance as necessary
Qualifications
- Prior Front Office experience in a multi-physician/provider office a plus
- Excellent customer service and organizational skills required
- Recent experience working with electronic medical records is required.
- Strong attention to detail and ability to multitask
- Excellent oral and written communication skills
- Ability to maintain patient confidentiality according to HIPAA rules and office policy.
- Must have a positive attitude, with professional ethics, appearance and conduct.
What We Offer
- Supportive, team-focused work environment
- Room for growth within a respected healthcare organization
- Opportunity to make a difference in patients’ lives every day
If you are a team player who thrives in a busy healthcare setting and is committed to delivering exceptional patient care, apply today!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Experience:
- Medical Front Desk: 1 year (Required)
Ability to Commute:
- Lawrence, KS 66044 (Required)
Work Location: In person
