Responsibilities
- Manage and oversee the daily operations of the shift
- Ensure that all employees are following company policies and procedures
- Train and develop team members to provide excellent customer service
- Monitor inventory levels
- Handle customer complaints and resolve issues in a timely manner
- Maintain a clean and organized work environment
Qualifications
- Previous experience in shift management or food service management is preferred
- Strong leadership skills with the ability to motivate and inspire a team
- Knowledge of restaurant management duties
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
Summary
As a Shift Leader, you will oversee daily operations and ensure exceptional service within our establishment. Reporting to the store manager, your role will focus on staff training, food service management, and effective team leadership. With your expertise in hospitality management and supervising experience, you will foster a positive work environment while maintaining high standards of food quality and customer satisfaction. Your strong customer service skills and background in restaurant management will be essential in driving team performance and delivering an outstanding experience for our guests. Position has averaged $2-$4 per hour in tips in addition to the hourly rate. Join us and lead our team to success in a fast-paced seasonal operation.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Ability to Commute:
- Grand Rapids, MI 49546 (Required)
Ability to Relocate:
- Grand Rapids, MI 49546: Relocate before starting work (Preferred)
Work Location: In person
