ABOUT US
Twin State Trailers is the only authorized dealer of new Hyundai semi-trailers in the state of NC/SC servicing both the states along with our Florida locations. With over 35 years in the transportation industry, we sell new and used semi-trailers, offer superior service and parts for all trailer makes and models. We are also an authorized distributor of all major brand liftgates and provide the best in liftgate sales, installation, parts and service.
WHY WORK FOR US
Twin State Trailers is committed to providing a professional, safe and enriching work environment to its employees. We value each employee within our company who is willing to show up, work hard and demonstrate respect.
DID WE MENTION, WE OFFER GREAT BENEFITS
Being an employee of Twin State Trailers means you have access to a comprehensive benefits package. All full-time employees are provided company-paid short-term disability, long-term disability, and life insurance coverage. In addition, we offer a wide range of other valuable benefits, including
- Competitive pay
- Employer paid Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- 401(k) retirement plan
- Paid time off
- Paid Holidays
We are an Equal Opportunity and ADA Compliant employer who participates in E-Verify, and we are proud to be a Drug-free Workplace.
All qualified applicants will receive consideration for employment without regard to any protected class, disability or protected veteran status.
BENEFIT CONDITIONS
- Waiting period may apply
- Only full-time employees are eligible
JOB SUMMARY
The role of the Semi-Trailer Service Back Counter Specialist is to be responsible for assisting all customers and technicians in securing needed parts and supplies to maximize the efficiency in the repair shops
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Works with customers, outside salespersons and technicians to fill parts requirements with general supervision.
- Repair order parts entry and processing Purchase orders
- Receive and promptly process requests for parts required for shop work in progress.
- Assist in maintaining stock levels, receive and ship parts, and in issuing local purchase orders.
- Maintains a favorable relationship with customers by addressing their needs and issues in a timely manner. Escalates customer issues to supervisor when needed.
- Maintains a neat and clean appearance in the customer parts area and parts warehouse.
- Enter all lost sales into the inventory system so that proper inventory items and levels can be maintained.
- Follows safe work practices and procedures, uses safety equipment when required, responds to suggestions for working safely and seeks assistance when necessary. Ensures proper safety, care, and maintenance of company vehicles and equipment. Reports any damage to company equipment or property immediately to supervisor.
- Assists with inventory management related activities as directed by supervisor.
- Performs other duties as assigned by supervisor.
ESSENTIAL JOBS SKILLS
- Good communication skills (primarily via telephone and email)
- Attention to detail and accuracy
- Computer experience/proficiency in the following:
- Windows operating system
- Microsoft Office Suite (Outlook, Word, Excel, etc.)
- Order entry, processing, and invoice generation
- A general understanding of commercial semi-trailers and vehicles is desirable
EXPERIENCE
- Sales Experience: 3 years (Preferred)
- Inventory Control: 3 years (Preferred)
- Semi-Trailer and Liftgate Parts Knowledge 3 years (Preferred)
REQUIREMENTS
- Must have a valid driver’s license (CDL not required) and driving record in good standing.
- Consent to a drug screening is required.
- Operate cargo vans, trucks, or larger Step Van vehicles.
- Must have good communication skills and the ability to work well with customers.
Job Type: Full-time
Pay: $22.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Semi-Trailer Parts: 2 years (Required)
Work Location: In person
