The Sonesta ES Suites Flagstaff in Flagstaff, AZ is looking for a Director of Sales to generate/increase revenue for the hotel by performing sales activities to maximize occupancy in the hotel as well as increase bookings in the restaurant and banquet facilities.
Essential Job Functions
· Creation of new business such as sales calls, direct marketing, and appointments.
· Respond to all inquiries for group room blocks and meetings with information and contracts to secure the business.
· Make outside sales calls to area businesses to introduce the hotel and its services.
· Call on businesses in feeder markets to generate incoming group and individual business.
· Put strong efforts towards creating shoulder season business by attracting corporate groups, team training experiences, weddings and other events that occupy both meeting space and sleeping rooms.
· Prepare all of the contract details for execution by the General Manager, invoice and collect all deposits due in a timely manner.
· Maintain positive working relationships with existing client base.
· Maintain records of sales activity and provide regular reporting.
· Transition sold event files to Event Coordinator for event execution. Maintain client contact throughout
· Prepare group resume and brief front desk staff on incoming groups.
· Make recommendations for setting rates and maximizing revenue.
· Make recommendations for advertising opportunities.
· Develop and follow annual marketing plan.
· Monitor final billing from groups and events to ensure timely collection.
· Participate in weekly sales & marketing meetings.
· Represent the hotel at area business and social functions.
· Perform additional tasks are requested by General Manager or Area Manager
· In house communication, coordination with clients and potential clients.
· Inspecting and approving banquet room setups
· Entering and managing group room blocks
· Neat, well groomed appearance.
· Proficient in computer office programs including Word, Excel.
· Ability to communicate effectively both verbally and in writing.
· Able to work independently with minimum supervision.
· Maintain a high level of quality and service.
· Meet or exceed set revenue and sales goals.
· Execute tasks on annual marketing plan.
· Maintain acceptable scores on client satisfaction surveys.
Experience or Training Required
· 3 years previous hotel sales experience and knowledge of hotel sales and promotion procedures and methods.
· Bachelor’s degree preferred.
· Knowledge of tour, leisure travel and meetings industries.
· Knowledge of hotel reservations and Property Management systems.
· Able to supervise and work interactively with co-workers.
Job Type: Full-time
Pay: $48,000.00 - $52,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
