Security Officer Customer Service Patrol
As a Security Officer Customer Service Patrol in Cleveland, OH, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a dynamic financial institution location where you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and deliver outstanding customer service and communication. In this unarmed patrol role, you will support daily operations with professionalism, teamwork, and integrity while contributing to a caring, reliable, and innovative culture that puts people first.
Position Type: Full Time
Pay Rate: $18.28 / Hour
Job Schedule:
What You'll Do:
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Provide customer service by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate for a financial services location.
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Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, and report observations according to site protocols.
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Conduct regular and random patrols throughout the building, access points, parking areas, and perimeter to help to deter unauthorized activity and identify unusual conditions.
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Monitor entrances, visitor activity, and/or restricted areas while following post instructions and documenting security-related concerns in a timely manner.
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Support personnel, visitors, and/or vendors with directions and access procedures while maintaining a professional presence at the location.
Minimum Requirements:
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CPR certification is preferred.
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Customer service experience is preferred.
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Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
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Possess a high school diploma or equivalent.
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As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
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Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
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As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
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Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
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A valid driver’s license will be required for driving positions only.
Why Join Us:
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Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
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Career Growth: Get paid training and access to career growth opportunities.
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Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
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Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.