Description:
Job Duties
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Greets patients in a welcoming manner with an understanding that the Front Office is the first and last impression in the office
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Collects predetermined co-payment and/or balance at check-in from the patient
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Scan and confirm insurance card and demographic information at each visit
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Balances payments received at the end of the day
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Keeps waiting room and bathroom clean and stocked throughout the day
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Responds to patient walk-in issues by personally resolving issues or directs to the appropriate department or supervisor (i.e.: refills, paperwork, payments)
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Prepare ROS for the following clinic day
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Accurately schedules appropriate follow-up visits and in-office testing as ordered by providers
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Reschedules appointments as necessary
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Timely and accurately completes all assigned T and D jelly beans and actions
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Develops in-depth understanding of the in-office testing schedule
- Appropriately notifies billing about any add-ons through an action in the EMR
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Maintains strict confidentiality according to HIPAA Privacy & Security Rule
Requirements:
Education and Qualifications
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High school diploma or GED, required.
Job knowledge and skills
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Microsoft Office Proficiency
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Basic knowledge of medical insurance
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Excellent verbal and written communication skills
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Computer and electronic medical record systems skills
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Ability to adapt to unpredictable situations within the work setting
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Ability to remain flexible and willing to transition/float amongst various positions
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Ability to independently complete assignments in a timely manner
Full-Time Benefits & Perks
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Set scheduled 4-day work week
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Comprehensive Medical, Dental, and Vision insurance (effective 1st of the month following 60 days)
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Company-paid Long-Term Disability (60%) and $25,000 Basic Life Insurance
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6 Paid Holidays: New Year’s Day, Memorial Day, 4 of July, Labor Day, Thanksgiving, & Christmas
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PTO accrued at 3.08 hours per paycheck (80 hrs/yr)
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401k matching program after 1 year worked
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VIP Status at both Southeastern Cardiology and Southeastern Gastroenterology
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Discounts through Uniforms of America, and the Working Advantage program.
