OneSparQ is looking for Service coordinator for a low voltage company in Nashville, TN. This position is onsite with remote flexibility.
Responsibilities:
- Receive calls from customers
- If it involved access control, CCTV, cameras, Intrusion products they will create a service ticket, if it involves other low voltage systems like fire alarms they will ensure it gets to the right service coordinator that oversees that
- Schedule tickets for technicians and following up on orders, purchases, and returns
- Go through open tickets to ensure they have been dealt with and closing old ones out
Required Skills:
- 1+ years of experience as a receptionist or secretary
- Tech savvy (writing emails and can adjust to different technology)
Additional Skills:
- Basic excel exp
- Experience using Vista (ERP systems)
- Experience using smart sheets
#priority
Pay: $41,600.00 - $52,000.00 per year
Work Location: In person
