-*_Office Specialist / Referral Coordinator*_
Brownsville Physical Therapy & Sports Medicine – Brownsville, TX
Full-Time | In-Clinic Position
About the Position:
We are seeking a friendly, organized, and detail-oriented Office Specialist/Referral Coordinator to join our front office team. This role includes direct patient interaction, administrative support, and coordination of medical referrals. We are willing to train motivated applicants with a strong work ethic and excellent communication skills.
-Responsibilities
- Greet patients, answer phones, and provide support at the front desk
- Schedule, reschedule, and cancel patient appointments
- Check in patients and prepare charts for consultations and evaluations
- Enter and update patient demographics in our EMR system
- Verify insurance, collect co-pays, and assist with billing processes
- Receive, send, and manage faxes and medical documentation
- Coordinate and track patient referrals from providers
- Help translate for the provider at times.
- Assist with additional clerical and administrative tasks as needed
-Requirements
- Strong communication and customer service skills
- Must be Bilingual (Spanish/English)
- Basic computer proficiency and ability to learn new software
- Ability to multitask and stay organized in a fast-paced environment
- Professional and positive attitude
- Medical office experience preferred but not required—willing to train
-Schedule
- Monday–Friday, standard business hours
- Alternating Saturdays
-Why Join Our Team?
- Supportive, family-oriented clinic environment
- Opportunities for training and growth within the clinic
- Be part of a respected local healthcare practice serving Brownsville for 30+ years
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
Ability to Relocate:
- Brownsville, TX 78520: Relocate before starting work (Required)
Work Location: In person
