Job Summary- The Commercial Locksmith-Union will be responsible for providing locksmith services, as well as customer service and product sales to walk-in customers.
The Commercial Locksmith is responsible and accountable for--
Create, use, and maintain key systems, including but not limited to grand master key systems, master key systems, and high security.
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Troubleshoot cores and locksets.
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Maintain appropriate files, records and follow manufacturer security protocols.
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Key duplication and key cutting by key codes and key machines.
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Lock repairs, troubleshooting, and installation.
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Work with all appropriate personnel in all departments to ensure material is ready for delivery, and / or installed correctly and in a timely manner.
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Assist customers who call or come into the front counter.
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Trouble shoot commercial door hardware problems in the field.
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Adhere to all CIH core values.
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Assist with special projects and other duties as assigned.
Essential Functions--
Strong customer relation skills
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Proficient computer skills; including Microsoft Office Suite
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Working knowledge of Door Hardware and Locks
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Locksmith/pinning experience, technician experience
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Experience with access control is beneficial, but not required
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Detail Oriented
Physical Demands--
Sit for long periods
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Ability to kneel, crouch and stoop.
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Repetitive use of hands and fingers to grasp, twist and pull
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Long periods of computer usage / monitor viewing
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Ability to reach above your head and shoulders
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Ability to climb ladders
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Regularly lift or move up to 40 pounds
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Withstand external weather conditions
Experience and other requirements--
Minimum 3 years of experience with the commercial door & hardware industry, required
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Excellent communication and problem-solving skills
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Must pass pre-employment drug screen and background check
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Must have a valid drivers license and be approved to drive by our insurance carrier.
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