Overview
We are a locally owned tire and automotive service business seeking a reliable and organized Service Advisor. This role is the first point of contact for our customers and plays a key part in ensuring smooth day-to-day operations. The ideal candidate is organized, customer-focused, and able to manage multiple responsibilities in a fast-paced environment.
Key Responsibilities:
- Greet customers in person and provide professional, friendly service
- Answer and respond to customer inquiries via phone and email
- Create, write up, and accurately input repair orders into the computer system
- Communicate service details, timelines, and pricing clearly to customers
- Coordinate with technicians to ensure efficient workflow and accurate job tracking
- Order, receive, and return inventory as needed
- Maintain organized records of work orders, invoices, and inventory
- Provide transportation for customers to and from the shop while their vehicle is being serviced
- Assist with general administrative and operational tasks as needed
Minimum Qualifications & Experience:
- Strong organizational skills and attention to detail
- Ability to prioritize tasks and manage time effectively
- Valid driver’s license with a clean driving record
- Intermediate computer skills
- Excellent communication and customer service skills
- High level of personal integrity and professionalism
- Self-motivated with the ability to work independently and as part of a team
Preferred Qualities:
- Previous experience in an automotive or service-based environment
- Familiarity with point-of-sale or repair order systems
- Positive attitude and willingness to learn
Work Environment:
This position involves a mix of front desk duties and occasional driving. The role requires standing, walking, and interacting with customers throughout the day.
Pay: $600.00 - $800.00 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
