Job Overview
We are seeking a highly motivated and detail-oriented Software Application Tester I to join our dynamic quality assurance team. In this role, you will be instrumental in ensuring the functionality, performance, and reliability of various software applications across multiple platforms. Your energetic approach to testing will help drive continuous improvement and deliver exceptional user experiences. This entry-level position offers an exciting opportunity to develop your skills in software testing, automation, and quality assurance within a collaborative environment committed to innovation and excellence.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Execute test cases in accordance with test plans, project specifications, and business requirements.
· Document, track, and communicate test results, issues, and resolutions.
· Analyze information and workflows to identify appropriate actions, requirements, and process improvements.
· Communicate professionally and effectively with internal and external customers, vendors, and company personnel via phone, email, correspondence, and in person.
· Respond timely to inquiries, messages, and requests for information.
· Accurately enter and maintain information within company systems and reporting tools.
· Collaborate effectively in both team and independent work environments.
· Maintain timelines in compliance with company, state, and federal guidelines.
· Demonstrate adaptability, accountability, professionalism, and a willingness to accept constructive feedback.
· Maintain regular and predictable attendance, including overtime or adjusted schedules as needed.
· Perform other duties as assigned.
QUALIFICATIONS
· Proficient in Microsoft Office and Windows-based systems.
· Strong analytical, organizational, and problem-solving skills.
· Excellent verbal and written communication skills.
· Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
· Ability to follow instructions and adapt to changing business needs.
· Experience interacting professionally with customers, vendors, and cross-functional teams.
· Knowledge of company procedures, workflow processes, and industry operations preferred.
· Ability to work independently and collaboratively within a team environment.
· P&C insurance industry knowledge preferred.
Education or Experience
High School Diploma
One-year testing experience and/or working in the insurance industry preferred, but not required.
Pay: $20.00 - $25.00 per hour
Work Location: Hybrid remote in San Diego, CA 92131
