About us
Bruster's Real Ice Cream
Since Bruster’s beginnings in 1989, our commitment to freshness hasn’t changed a bit. Bruce Reed, the “Bruce” in Bruster’s, has always been passionate about going to great lengths to deliver premium quality.
Bruster’s Real Ice Cream is made the old-fashioned way, with slow kettle processing designed specifically to create the Bruster’s flavor, starting with a proprietary homestyle mix delivered fresh from its dairy to each store. It’s a process that simply makes Bruster’s A Scoop Above The Rest.
Our large variety of premium flavors and artisan desserts are made right in the store where they are served, including crunchy handmade waffle cones, customized sundaes, candy-filled blasts and thick milkshakes. Bruster’s also offers customized cakes and pies in your favorite flavor for every occasion.
There are over 220 independently owned locations in 22 states and Guyana.
District Manager
Department: Operations
Job Summary of the District Manager
The overall responsibility of a District Manager is conduct onsite visits with franchisee owners, to engage and collaborate with franchisee owners to foster successful businesses while maintaining Brand Standards and executing Brand Programs and initiatives, and support new store openings.
Essential Job Functions of the District Manager
- Ensure the Bruster’s brand is upheld in all stores in region.
- Ensure corporate initiatives designed to protect the brand image are being implemented in all stores, including but not limited to: People, product, process, profitability.
- Marketing programs implementation.
- Conduct store visits completing the Brand Standards Form.
- If stores are not upholding Bruster’s brand image, conduct any necessary follow-up Brand Standard Forms.
- Recap store visits in a timely fashion for corporate review & franchisee follow up.
- Attend Regional Meetings as needed.
- Handle situations/problems that arise in your district to completion or report to VP as needed.
- Organize and execute new store openings. Candidate should expect 1-2 new store openings per month minimum which require 4-5 overnights or as needed.
- Complete assigned administrative tasks as directed in a timely manner.
Requirements
Education and Experience of the District Manager
- High School Diploma or equivalent, college degree preferred. A multi-unit food service or operations management background is required. Good computer skills are necessary, proficiency in Microsoft Office programs such Excel, WORD, and Power Point. Applicant should have working knowledge basic networking language, integrated POS systems and partners such as 3PD and other digital platforms. Basic knowledge of internet networking.
Job Knowledge, Skills, and Abilities of the District Manager:
- Broad knowledge of a Bruster’s store operation including ice cream making, product preparation, management and local store marketing.
- Must possess well-developed verbal skills sufficient to communicate effectively with franchisees, their employees and customers.
- Must possess well-developed math skills sufficient to complete and communicate to franchisees the paperwork and reports required to oversee stores effectively
- Requires a strong commitment to excellence and well-developed skills in the areas of oral & written communication, organization and task delegation, during openings.
- Employee will provide leadership to franchisees in a region on a daily basis. Strong coaching skills are required to ensure the Bruster’s brand is upheld.
Work Environment/Travel/Physical Demands of the District Manager:
- While performing the duties of this job, the employee is occasionally exposed to chemicals used in cleaning.
- Employee is also exposed to extreme cold occasionally when entering the walk-in freezer.
- The noise level in this work environment is usually moderate and occasionally loud.
- The position requires 3 days per week on the road visiting stores & 2 day in home office doing planning and paperwork.
- While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle objects, tools or controls; reach with hands and arms; climb or balance; sit, stoop, kneel, crouch or crawl; and see, talk and hear.
- Employee must be able to maneuver in a tight and sometimes congested working environment, both quickly and without creating a hazard.
- Requires walking or standing to a significant degree.
Other Job Requirements:
District manager is a full-time position requiring 40 to 48 hours per week, including some evenings & weekends.
- The employee must possess a valid driver’s license and furnish own vehicle to achieve work objectives (80% of time will be spent in the field; properly care for company property; and maintain proper conduct befitting a business environment.
- The position requires timely communication and follow up with VP of Operations and franchisees. Bruster’s corporate policy is that all phone calls/emails are returned in the same business day if at all possible, but definitely within 24 hours of receiving the communication.
Qualification Requirements:
To perform this job successfully, an individual must able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: On the road
