Job Summary
We are seeking a dynamic and highly organized Job Dispatcher to join our team. In this vital role, you will coordinate the movement of vehicles, and personnel to ensure timely and efficient delivery operations. Your expertise in planning, fleet management, and communication will drive operational excellence and customer satisfaction. This position offers an exciting opportunity to be at the heart of supply chain logistics, utilizing advanced dispatching tools and systems to optimize routes and resources. If you thrive in a fast-paced environment and possess strong analysis and organizational skills, this is the perfect role for you to make a meaningful impact.
Responsibilities
- Coordinate and schedule vehicle dispatches using Custom Dispatch Management and vehicle dispatch software to meet deadlines.
- Communicate effectively with drivers, customers, vendors, and internal teams via multi-line phone systems, phone call management, and internal communication channels to relay instructions and updates.
- Monitor GPS and GIS data to track vehicle locations, optimize routes, and ensure compliance with DOT (Department of Transportation) regulations.
- Maintain detailed records of dispatch activities, vehicle logs, Job statuses, and related documentation for analysis and reporting purposes.
- Collaborate with the teams to improve planning strategies, enhance efficiency, and streamline operations.
- Handle customer inquiries professionally through phone etiquette while providing timely updates on schedules or resolving issues promptly.
Qualifications
- Proven experience in planning, dispatching, or logistics coordination within a supply chain, 911 Dispatcher, or freight environment.
- Strong knowledge of GIS, GPS technology, vehicle dispatch software, and logistics principles.
- Proficiency in Microsoft Office Suite (Word, Excel) for data entry, analysis, reporting, and communication purposes.
- Familiarity with DOT regulations governing road transportation operations to ensure compliance across all activities.
- Excellent organizational skills with the ability to manage multiple priorities efficiently in a fast-paced setting.
- Effective communication skills—both verbal and written—to facilitate clear internal communication and customer service excellence.
- Ability to operate multi-line phone systems confidently while maintaining professionalism with phone call management and dispatching tasks.
Join us as a Job Dispatcher where your expertise will power our operations forward! Be part of a team that values proactive problem-solving, clear communication, and operational efficiency!
Pay: $50,000.00 - $60,000.00 per year
Work Location: In person
