Job Type: Full-Time, Hourly
Reports To: Service Manager or General Manager
The Senior Service Technician performs advanced trailer repairs and diagnostics with a high level of accuracy, efficiency, and professionalism. This role is responsible for complex mechanical, electrical, and structural repairs, setting the quality bar in the shop, and supporting overall service execution.
This position is designed for experienced technicians who are trusted to handle difficult jobs, reduce comebacks, and support teammates through example, guidance, and strong work habits.
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Perform advanced mechanical, electrical, brake, axle, wiring, and structural repairs according to company standards
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Diagnose complex issues efficiently and determine appropriate repair solutions
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Complete highdifficulty work orders with minimal supervision
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Perform and support welding and fabrication work as needed
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Install advanced accessories and custom equipment
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Conduct thorough safety inspections and identify critical repair or replacement needs
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Maintain a clean, organized, and professional work area
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Accurately diagnose issues and clearly communicate findings to store leadership
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Document work performed with detailed, accurate notes to support invoicing and customer communication
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Identify root causes to reduce repeat failures and comebacks
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Follow all warranty, safety, and internal repair procedures
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Help keep shop workflow moving by taking on complex or timesensitive jobs
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Provide guidance and support to less experienced technicians when appropriate
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Communicate job status, delays, or additional labor needs proactively
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Coordinate with parts and sales teams to ensure efficient, accurate repairs
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Support shop organization, equipment care, and safety standards
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Serve as a technical resource for the service team
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Share knowledge, best practices, and troubleshooting techniques
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Stay current on tools, equipment, and evolving repair methods
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Five or more years of mechanical repair experience in trailers, automotive, equipment, or similar fields
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Advanced understanding of trailer systems including wiring, brakes, axles, suspensions, hydraulics, and structural components
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Strong diagnostic ability and problemsolving skills
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Welding and fabrication experience preferred
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Ability to work independently and handle complex repairs
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Dependable work habits, professional communication, and strong attention to detail
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Ability to lift and move heavy equipment as needed
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Valid driver’s license required
Why Work at Nationwide Trailers
Nationwide Trailers is a fast-growing, family-owned company built on straightforward values. We do right by the customer, support our teammates, and focus on building something we are proud of. Our stores value craftsmanship, accountability, and teamwork, and we give experienced technicians the trust and support to do their best work.
Hourly pay based on experience and skill level, with overtime eligibility and participation in a monthly, department-based performance bonus tied to shop execution, quality, and reliability. Compensation reflects expertise, consistency, and contribution to team success.
Nationwide Trailers is one of the nation’s largest independent trailer retailers, operating 11 stores across 4 states and continuing to grow. We sell quality, reliable trailers and support our customers with a strong parts business and full-service repair operations. We serve contractors, small businesses, fleet operators, and professional drivers who rely on dependable equipment and knowledgeable support. As a family-owned company, we focus on doing right by the customer, supporting our teams, and building a business people are proud to be part of.
