Spins Hudson is the largest entertainment venue on the Hudson. This is 40,000 square feet of intense adventure, including an aerial ropes course, axe throwing, a two-story laser tag arena, and more! A unique destination overlooking the scenic Charles Point Marina offers exceptional dining, event space, and a satellite brewery.
We are all about cultivating a unique blend of experiences in one space for young and old, featuring a state-of-the-art arcade, laser tag, axe throwing, and indoor and outdoor ropes course, nestled in between a fantastic microbrewery and award-winning restaurant, all inside Factoria. Located right on the Marina, this is a breathtaking and busy flagship location.
As an Assistant Manager, you will support the General Manager in overseeing day-to-day operations, ensuring smooth and efficient functioning across all departments, and assisting with strategic planning. You will be responsible for managing the front desk, ropes course, and laser tag areas, while also attending to customer needs and reporting to the General Manager.
Specific Requirements for the Job: Seeking an energetic and motivated Assistant Manager to help oversee daily operations, lead team members, and provide an exceptional guest experience across all attractions.
Responsibilities:
- Assist with the day-to-day operation of the facility and serve as the manager on duty when needed.
- Lead, coach, and support team members while maintaining a positive and productive work environment.
- Welcome and assist guests with questions, purchases, and issue resolution.
- Respond to party inquiries through email and phone, assist with bookings, and support event execution.
- Operate and oversee Axe Throwing, Ropes Course, and Laser Tag while ensuring all safety procedures are followed.
- Conduct safety briefings, equipment inspections, and ensure compliance with operational standards.
- Assist with opening and closing procedures, cash handling, daily reporting, and administrative tasks.
- Monitor guest activity, maintain facility cleanliness, and ensure a high standard of customer service throughout each shift.
- Assist with inventory, supply restocking, and completion of operational checklists.
Requirements:
- Previous supervisory or management experience preferred.
- Strong leadership, communication, and customer service skills.
- Ability to multitask, solve problems, and make sound decisions in a fast-paced environment.
- Ability to enforce safety policies and respond calmly to guest concerns.
- Reliable, professional, and able to lead by example.
- Availability to work nights, weekends, and holidays.
We are Diamond Hospitality Group, a fast-growing company providing fun, entertainment, drinks, and great food, all the while creating great memories for our guests.
AAP/EEO Statement: Spins Hudson is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information. This policy applies to all terms, conditions and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline and termination.
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Job Types: Full-time, Part-time
Pay: $23.00 - $24.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Experience:
- Management: 1 year (Preferred)
Ability to Commute:
- Peekskill, NY 10566 (Required)
Work Location: In person
