GENERAL DESCRIPTION OF RESPONSIBILITIES
- Supports and maintains all corporate IT business systems including but not limited to ERP, MRP, WMS, EDI, BI, & Web
- Serves as the point of contact to internal customers for all business systems and applications
- Performs complex systems analysis
- Identifies inadequate or inefficient systems and recommends alternatives to increase efficiency
- Provides leadership in recommending technical solutions to functional business challenges to effectively meet strategic business objectives
- Serves as the project manager and coordinates the utilization of all IT resources for all business application development lifecycle activities
- Composes and maintains project plans for all business application development lifecycle activities
- Composes and maintains functional design documents for the purpose of designing new applications or enhancing existing applications
- Composes and maintains technical design documents that software developers will use when programming solutions
- Conducts and manages all testing activities for all business application development lifecycle activities
- Manages and participates in training users on new and/or modified applications
- Coordinates and manages all software development change management
- Participates in the planning, design, and implementation of all business systems at new SMP facilities or business units
- Provides business knowledge and technical leadership to effectively collaborate with the software developers and the user community
- Conducts feasibility studies and helps determine economic justification of all proposed IT projects
- Maintains all required corporate IT SOX compliance documentation for business analyst activities
WORK EXPERIENCE REQUIREMENTS
- Demonstrated proficiency in analyzing business processes, understanding business needs, and providing technical solutions to specific business challenges
- Thorough knowledge of all major business functional areas (Finance, Supply Chain, Operations, Sales, Marketing, Pricing, HR, and IT). Prior role in one or more non-IT functions preferred.
- 3 – 5 years working for a company in the manufacturing and distribution space
- Experience working with a tier 1 ERP system (Oracle, SAP, or JD Edwards). JD Edwards preferred
- Functional knowledge of MRP theory & forecasting
- Experience with warehouse management systems
- Functional knowledge of EDI and other e-commerce solutions
- Experience with structured query language (SQL) through query writing and/or ad hoc reporting
- Functional Knowledge of Business Intelligence Technologies
- Functional Knowledge of Web & Mobile App Development Technologies
- Exposure to software change management practices
- Strong verbal and written communication skills
- Ability to establish and maintain positive relationships with non-IT personnel at all levels in the business
- Ability to effectively create and maintain detailed application design specifications based on functional business needs
- Ability to effectively create and maintain detailed technical design specifications for use by software developers
- Ability to conduct testing and training activities on business applications
- Strong organizational skills with the ability to execute multiple project plans against strict deadlines
- Functional knowledge of the software development lifecycle. Programming experience is a plus.
- Functional experience with business software implementations and integrations
- Ability to understand business concepts and processes at both the macro and micro levels
- Ability to work independently and as part of a team
- Ability to adhere to all SOX software change management requirements
- Ability to use Office products (Excel, Word, Power Point, Access, Project, Visio)
- Less than 10% travel required
- Knowledge of Pricing Systems is a plus
- Financial analysis skills are a plus
EDUCATION REQUIREMENTS
- Bachelor’s degree preferred but not required
- Specific work experience considered
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