Join the opening team of Bentoville, a bold new Japanese restaurant concept in downtown Bentonville, opening in May 2026. This is more than a restaurant—it’s a multi-concept culinary show where Michelin-starred chefs, celebrated food brands, and creative innovators come together to craft unforgettable dining experiences. From charcoal grill and ramen to handrolls and grab-and-go bento, Bentoville offers a dynamic and interactive space for chefs and guests to take risks and find delight.
As a Counter Server at Bentoville, you’ll demonstrate professionalism and enthusiasm to complement our stage chefs’ culinary expertise. You’ll know the menu inside out, use intuition to guide your decision-making, and move with intention. Counter service at Bentoville will be intimate: guests are close, pacing matters, and your energy will set the tone. Food knowledge is required; excellent hospitality is non-negotiable. This role offers an exciting opportunity to showcase your skills in a dynamic environment that values teamwork, professionalism, and a passion for food service excellence. Your enthusiasm and commitment will help create memorable moments for our guests while ensuring smooth restaurant operations.
Skills and Responsibilities
- Greet guests promptly with a friendly, positive attitude and provide attentive table service throughout their dining experience
- Take accurate food and beverage orders using our POS system, ensuring all special requests and allergies are noted and communicated clearly to the kitchen and bar staff
- Upsell beverage menu items and promote drink specials to enhance guest satisfaction and increase sales
- Serve food and drinks efficiently while maintaining high standards of presentation, sanitation, and food safety
- Manage guest relations by addressing questions, resolving issues promptly, and ensuring overall guest comfort and satisfaction
- Handle all transactions accurately using POS systems, processing payments, and providing correct receipts
- Assist with food handling, kitchen prep support, bussing tables, and maintaining cleanliness in dining areas to uphold sanitation standards
Qualifications
- Previous experience in food service or restaurant environments, especially in fine dining or nightclub settings
- Strong knowledge of systems such as Toast POS, Tock, and Resy
- Excellent customer service skills with the ability to engage guests warmly and professionally
- Demonstrated ability in upselling menu items to maximize sales opportunities
- Ability to manage time effectively while maintaining close attention to detail
- Experience with food preparation, sanitation practices, and kitchen support is desired
- Basic bartending skills are a plus, above basic skills are a huge bonus
EEOC Disclosure
We are committed to being an equal opportunity employer, welcoming all individuals and providing them with access to opportunities. We actively foster an environment where the unique backgrounds of our staff community are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Pay: $21.00 - $40.00 per hour
Expected hours: 25.0 – 35.0 per week
Work Location: In person
