Job Description
Position Title: Evening Server
Reports to: Fine Dining Restaurant General Manager
Farmhouse Inn offers extensive and competitive benefits (upon meeting eligibility requirements):
Medical /Dental/Vision/Chiropractic Benefit Plans
401K Plan with employer match
Opportunity for daily & event gratuities
Employee discounts at the Inn, Restaurant, & Spa
Daily family meal provided.
ESSENTIAL DUTIES:
The job duties listed below are an overview of the essential duties and measures required to be successful in the position. Please note that the listed examples do not include all tasks that may be expected within this position.
Maintains knowledge of all menu items, daily specials, and any changes in menu or service
To maintain high team focus via cooperation and support to other team members in the pursuit of department goals
To have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with the leadership team and team members
To be decisive, accepting responsibility for making things happen, thinking ahead, and developing contingency plans
To be an active listener, remain present and open, provide verbal, non-verbal, and supportive feedback, and show respect and empathy for one another.
To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge to improve your performance
To be flexible, responding quickly and positively to changing environments
Attends daily line-up meetings to ensure adequate preparation for service
Sets up the restaurant for service: tables, silverware, glassware, linen, etc.
Completes side work in a timely fashion as directed by Food & Beverage Director before and after service, including glassware, silverware, and china polishing
Serves water, bread, coffee, and teas, and all dishes according to the Farmhouse Inn standards
Uses guest position numbers fluently and does not need to ask questions of guests to verify accuracy and placement of food or drink orders
Monitors and observes guests ensure satisfaction, responds promptly and courteously to any guest request
Maintains table set up by removing all items not needed, crumbing, changing linens and other table items as needed, and marking for items required for the next course
Maintains constant communication with the servers, sommeliers, and the kitchen to allow for the perfect timing of the food delivery
Helps with receiving, unpacking, delivery, and storing of goods for the restaurant
Helps monitor all guest areas in the restaurant and maintains a “snapshot of perfection” at all times, including dining room, restrooms, coat areas, and any area visible to our guests
GENERAL REQUIREMENTS:
EDUCATION:
High School Degree or equivalent
EXPERIENCE:
Experience in a fine dining restaurant as a server, busser, or related role
QUALIFICATIONS:
Excellent customer service and hospitality skills
Excellent oral & written communication skills, attention to detail
Ability to work effectively and efficiently under pressure and with composure
Ability to work interdepartmentally, with Restaurant, Kitchen, Spa and other Farmhouse teams
Maintain regular attendance, is consistently on time and complies with Farmhouse Inn standards
Scheduling flexibility to meet operational needs, weekend and holiday availability (Sundays are mandatory). Please note that our restaurant is closed for dinner on Tuesdays and Wednesdays
Must be able to follow the directions carefully and be able to receive coaching when necessary.
Must communicate with the team during service to ensure effective, positive results.
PHYSICAL REQUIREMENTS:
Able to perform all essential duties with or without accommodation
Pushing/Pulling: Up to 20lbs frequently and 50lbs - occasionally
Lifting/Carrying: Average weight 30lbs – frequently
Standing/Walking: Constantly
Kneeling/Bending: Frequently
Reaching: constantly
Able to work in a standing position for prolonged periods of time (up to 5 hours)
PAY RANGE:
The starting pay for this position is $16.50 per hour + Service Charge + Tips. This is the pay for this position that Farmhouse Inn reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education.
Foley Entertainment Group, LLC. is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to
[email protected] to let us know the nature of your request. This employer participates in E-Verify EOE/AA/Disabled/Vets Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
