Company Overview
We are a franchise group operating multiple locations dedicated to providing quality appliances, furniture, and electronics for all your home needs. We make ownership easy with flexible payment plans, free delivery, free setup, and no credit check requirements. We strive to deliver exceptional customer service and a seamless rent-to-own experience for our valued clients.
Position Overview
We are seeking a driven, customer-focused sales professional who thrives in a fast-paced retail environment. This role is central to growing our store's revenue, building lasting customer relationships, and consistently exceeding sales targets. Prior rent-to-own sales experience is required — you understand the lease-purchase model, the customer conversations it demands, and how to grow an account base within it.
Key Responsibilities
- Drive store revenue by converting walk-in traffic, phone inquiries, and referrals into new lease-purchase agreements
- Present rent-to-own terms, payment options, and product benefits clearly and accurately so customers can make informed decisions
- Build and maintain strong relationships with a diverse clientele, encouraging renewals, upgrades, and repeat business
- Manage an active account base: follow up on payments, resolve customer concerns, and support retention efforts
- Generate new business through proactive outreach, community engagement, and local marketing initiatives
- Consistently meet and exceed individual and store-level sales metrics
- Deliver product to customer homes, complete installations and setup, and perform pickups as needed
- Maintain accurate agreements, customer records, and merchandise documentation
- Provide outstanding service that earns customer satisfaction, loyalty, and referrals
Required Qualifications
- Rent-to-own sales experience (required) — hands-on experience in a lease-purchase or rent-to-own retail environment
- 4+ years in sales or customer service with a proven record of meeting or exceeding targets
- 4+ years of driving experience with a valid driver's license and clean driving record
- Strong interpersonal, listening, and communication skills
- Self-motivated and able to work independently while supporting a team
- Comfortable lifting and moving furniture, appliances, and electronics
- Able to work a 5-day schedule including Saturdays
Preferred Qualifications
- Bilingual (English/Spanish) to better serve our diverse customer base
- Experience with account management, collections, or payment follow-up
- Familiarity with point-of-sale or rent-to-own agreement software
Benefits
- 401(k) with company matching
- Medical, dental, and vision insurance
- Paid time off
- Employee purchase discount program
- Consistent 5-day work week — never open Sundays
- Casual, supportive team environment with room to grow
Why Join Us
Rent-to-own is a relationship business. The people who succeed here are the ones customers ask for by name. If you know this industry and want a role where your effort shows up directly in your store's numbers — and in the trust you build with the families you serve — we want to talk to you.
Pay: $19.00 - $20.00 per hour
Expected hours: No more than 40.0 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
Work Location: In person
