Position Summary
We’re a team of purpose-driven legal professionals who care deeply, move fast, and never lose sight of the human side of what we do. If you're passionate about making an impact, growing with a team that values excellence and empathy, and being part of something bigger, we’d love to meet you.
We are seeking a bilingual Demands & Liens Administrative Assistant to support our settlement and lien resolution teams. This role serves as a vital administrative partner responsible for supporting client communication, settlement processing, disbursement reviews, adjuster correspondence, and case management tasks that help move files efficiently toward resolution.
What you will be doing:
- Assist the Demands and Liens teams with daily administrative and operational support
- Communicate with clients regarding settlement-related matters and case updates
- Review financial disbursements for accuracy prior to processing
- Coordinate with the Accounting Department regarding settlement funds and disbursements
- Submit completed cases to Accounting for processing and final review
- Communicate with insurance adjusters regarding settlement releases, checks, and outstanding documentation
- Track settlement checks, releases, and related correspondence to ensure timely resolution
- Perform data entry and maintain accurate case information within CasePeer
- Assist with the preparation and mailing of settlement checks and related documents
- Maintain organized electronic case files and detailed case notes
- Support department reporting, documentation, and workflow management
What we’re looking for:
- Highly organized, detail-oriented, and comfortable managing multiple priorities while maintaining exceptional accuracy and professionalism
- Fluent in both English and Spanish
- Prior experience in a law firm, insurance company, medical office, or professional administrative setting preferred
- Strong organizational skills
- Excellent verbal and written communication skill
- Must be good with numbers
- Ability to handle confidential information with professionalism and discretion
- Excellent customer service skills: must be comfortable speaking with difficult clients and de-escalation
- Proficiency in Microsoft Office Suite and data entry systems
- Experience with CasePeer or other case management software is a plus
- Ability to thrive in a fast-paced, team-oriented environment
- Strong customer service mindset and professional demeanor
What's in it for you:
- Firm-paid medical, dental, vision, and life insurance after 60 days
- 401(k) with 3% company match after 1 year
- 2 weeks of PTO after 90 days
- Access to our state-of-the-art, on-site gym
- Career path and development opportunities
- A passionate, driven team that actually enjoys working together
Pay: $24.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
