The Overview
We are a scaling direct-to-consumer (DTC) e-commerce brand in the health, wellness, and weight-loss space. We are seeking a highly engaged and empathetic Social Media & Community Manager to be the face, voice, and driving force behind our organic channels.
Our goal is not just to post content into the void. We are looking for a community builder who can turn passive followers into loyal brand advocates by creating a thriving, supportive, and highly interactive online space.
Why Join Us (The Culture & Perks)
- Full-Time & Long-Term: We are looking for a dedicated partner to grow with us over the long horizon, not a short-term freelancer.
- 100% Remote & Flexible Hours: Work from anywhere in the world. We operate on a strict output-and-impact basis—we care about your results, not the hours you clock in.
- Young, International Team: You will be joining a driven, dynamic, and globally distributed team that values innovation, speed, and autonomy.
- Community Ownership: You will be handed the keys to our organic social channels and trusted to build, engage, and grow our audience from the ground up.
Role & Deliverables
- Content Management & Publishing: Create, schedule, and publish daily content across Instagram, TikTok, Facebook, and other relevant platforms to maintain a flawless and active organic presence.
- Community Building & Activation: Go beyond posting by designing and executing interactive community activities, engagement prompts, routine challenges, and highly shareable content that brings our audience together.
- Front-Facing Content Creation: Act as the face of the brand when needed. Get in front of the camera to film authentic, relatable, and educational content that connects directly with our followers.
- Community Management: Actively monitor and manage the community. Respond to all DMs, comments, and tags within a 24-hour window, ensuring every customer feels heard, supported, and valued.
Requirements
- Social Media & Community Experience: Proven professional background managing social media accounts and building highly engaged communities for an e-commerce brand.
- UGC Creator Background: You must be incredibly comfortable getting in front of the camera. You have experience as a creator yourself and know how to shoot, edit, and produce native content that feels authentic, not corporate.
- Audience Empathy (45+ Weight Loss): You must deeply understand and respect our core demographic (adults 45+ navigating health and weight-loss journeys). You know how to speak their language, validate their struggles, and celebrate their wins without being patronizing.
- Strategic Engagement: You know how to foster real conversations, run community challenges, and create an online environment that people actively want to be a part of.
- Excellent Communication: Flawless written English with a warm, supportive, and encouraging tone.
Ready to Build With Us?
If you think this is a good fit and aligns with how you like to work, we want to hear from you. Feel free to reach out to us at any time.
Benefits:
- Flexible schedule
- Professional development assistance
Experience:
- Social Media & Community Manager: 2 years (Required)
Work Location: Remote
