Come join our team of passionate and skilled professionals! By choosing to work for the VNA, you would be working with an agency that has been voted ‘Best Place to Work’ for 7 years in Indian River County because of the benefits we offer our associates, such as:
- Competitive pay
- Flexible schedules available for some positions
- Accrue up to 18 paid days off in your first year, 6 observed holidays
- up to 90% coverage of health insurance costs
- Onsite, no-cost wellness clinic staffed by a VNA ARNP
- Tuition reimbursement
- Free CEU credits
- Several local and national discounts
Job Summary: The Senior People Partner – Engagement & Associate Experience is a high-impact People & Culture partner responsible for enhancing associate engagement, strengthening culture, supporting leaders, managing employee relations matters, conducting associate-level investigations, and driving action plans that improve retention, morale, accountability, and organizational performance. This role is hands-on, visible, and service-oriented—partnering across departments to ensure associates experience a workplace aligned with VNATC’s mission and iCARE values.
Essential Job Duties/Responsibilities: The individual must be able to perform the essential job duties and responsibilities to be effective. Other duties may be assigned as needed.
Engagement & Culture
- Lead associate engagement strategies, surveys, pulse checks, and action planning.
- Analyze feedback trends and partner with leaders on improvement plans.
- Drive recognition programs and culture initiatives.
- Support retention strategies across departments.
Leader Partnership
- Coach managers on communication, accountability, performance management, and engagement.
- Support difficult conversations, coaching plans, and team effectiveness.
- Provide practical HR guidance to operational leaders.
Employee Relations
- Conduct associate-level investigations involving policy, conduct, civility, attendance, and workplace concerns.
- Ensure fair, timely, and consistent resolution practices.
- Recommend corrective action and risk mitigation strategies.
Associate Experience
- Improve onboarding experience and early retention.
- Monitor morale indicators, turnover trends, and culture hot spots.
- Serve as approachable trusted partner to associates and leaders.
Analytics / Reporting
- Track turnover, engagement, case trends, and action plan completion.
- Prepare monthly dashboards and executive summaries.
Qualifications: To perform this job successfully, an individual must have:
- Bachelor’s degree required.
- SHRM-CP/SCP, PHR/SPHR preferred.
- 7+ years HRBP, ER, culture, or employee engagement experience.
- Strong investigation and documentation skills.
- Demonstrated manager coaching capability.
- Healthcare or multi-site workforce experience preferred.
- Strong emotional intelligence, presence, and judgment.
CORE COMPETENCIES
- Courageous conversations
- Influence without authority
- High empathy + high standards
- Data-informed decision making
- Confidentiality
- Mission alignment
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Frequent use of hands and fingers to operate a computer, keyboard, and office equipment.
- Ability to communicate effectively, both verbally and in writing.
- Ability to occasionally stand, walk, bend, reach, and lift up to 15 pounds (files, office materials).
- Visual ability to read screens, documents, and reports.
- Ability to travel locally on occasion for meetings, training, or site visits.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
- Work is primarily performed in a professional office environment.
- May require occasional travel to other VNA locations, clinical sites, or community settings.
- Interaction with leaders, associates, patients, and families may occur in person, by phone, or electronically.
- Work may involve exposure to typical office conditions including moderate noise levels and frequent interruptions.
- Must be able to maintain confidentiality and professionalism in a fast-paced, dynamic healthcare environment.
- Frequent interaction with leaders and associates in both office and clinical settings.
- May participate in sensitive or emotionally charged discussions requiring professionalism and discretion.
The VNA provides compassionate, innovative care of the highest quality, setting the standard for patients and caregivers needing private care, home health, hospice, and community health services. Together, we provide the highest quality patient care.
