Title
Restaurant Service Manager
Report to
Restaurant Ownership/General Manager
About HOOK & REEL
American Cajun Seafood Restaurant & Bar
Role Overview
Restaurant Assistant Managers are a leadership role at our locations. They are responsible for the overall success of the front of the house operations.
Must have an availability to work evenings and weekends. Should be extremely organized and have experience in hiring a location's staff. Primary responsibilities include hiring and training FOH staff, reinforcing an exceptional climate of integrity, hospitality within the restaurant, and familiarity in maintaining location social media accounts and postings. The right candidate will lead by example and collaborate with senior management on a day to day to implement restaurant best practices to further enhance the overall guest experience and restaurant sales.
Responsibilities:
Oversight of all restaurant departments
- Adherence to brand standards and operational procedures
- Adherence to all Federal, State, and Local guidelines
- Integrates all company initiatives and emphasizes with applicable staff
- Hiring and staffing the restaurant to meet established staffing pars
- Daily log in of Social Media accounts
- Follow-up on corrective action where necessary
Qualifications
Minimum
- 2+ years prior Full Service Restaurant Management experience
- 3+ years prior bartending experience
- State Mandated Food Handlers Certification
- Proficient in Technology applications: POS Systems, Scheduling Platform, Purchasing and Inventory Management software
- Ability to communicate at a high level, professionally
- Understanding of World Class Guest Service
- Experienced with P&L and understanding of how sales, labor and other costs are related
Preferred
- 5+ years prior Full Service Restaurant Management experience
- 5+ years prior bartending experience
- State Mandated Food Manager Certification
- Proficient in Technology applications: POS Systems, Scheduling Platform, Purchasing and Inventory Management software
- Ability to communicate at a high level, professionally
- Understanding of World Class Guest Service
- Experienced with P&L, strong understanding of how sales, labor and other costs are related, and what must been done to improve key restaurant metrics
Employee Perks/Benefits
- Flexible schedule
- Employee 30% off Discount
- Paid Time off
- Health Insurance
- Fun and lively work environment with potential for growth
Hook & Reel Cajun Seafood restaurant & Bar fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
Application Question(s):
- Are you available to work evenings, weekends, and holidays?
- Do you have reliable transportation for late-night shifts?
- Which POS systems have you used?
- How many employees did you typically manage during a shift?
- Are you able to regularly work until 3:00–4:00 AM when business requires?
- Closing shifts often require staying later than scheduled to ensure the restaurant is fully cleaned and ready for the next day. Are you comfortable with this responsibility?
- What interests you most about working as a Closing Service Manager at Hook & Reel?
Experience:
- Bar: 3 years (Required)
- Dine-in Restaurant Manager: 3 years (Required)
Language:
License/Certification:
- Food Handler Certification (Required)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Ability to Relocate:
- Kearny, NJ 07032: Relocate before starting work (Required)
Work Location: In person
