Systems Engineer
Cetrom is a growing, fast-paced cloud computing provider with clients across the United States. We are seeking the best Systems Engineers to support our growing client community in various ways. The ideal candidate will have 3+ years’ experience and meet all the requirements below. Adaptability and excellent client skills are essential in this position.
Responsibilities include:
- Assist on helpdesk calls in a primary role
- Assist in maintenance, design, build and testing on our hosting network
- Perform remote work at the client’s site as needed (on rare occasions may require travel)
- Participate in a 24×7 on-call rotation on a periodic basis
Skills/experience required:
- Knowledge of current networking technologies
- Knowledge of Windows operating systems
- Knowledge of desktop applications
- Strong interpersonal and relationship-building skills, conducive to team development
- Strong technical and troubleshooting skills
- Good problem-solving and critical-thinking skills.
- Capable of managing tasks efficiently in a dynamic, high-demand environment.
- Skilled in delivering professional and respectful customer service.
- Cultivates a collaborative atmosphere that encourages employees to develop into adaptable and well-rounded technicians.
Skills desired:
- Knowledge of or experience with virtualization and cloud computing technology (VMWare/Citrix preferred, Nutanix/AVD or equivalent acceptable).
- Assists remote users with application support and VPN access configuration.
- Experience with SQL, Microsoft 365, Exchange, DNS, DFS
- Experience building and configuring the network infrastructure to support and secure high-availability solutions
- Experience building and troubleshooting multi-tiered networks using routing, VLANs, etc.
- Knowledge of current networking technologies including TCP/IP, Routing Protocols and VPNs
Other requirements:
- Strong written and verbal communication skills
- Self-starter, capable of being self-directed and direct others
- Works well with a team or independently
- People-oriented, customer focused
- Professional in appearance, demeanor, and delivery
- U.S. Citizenship or Permanent Resident status required for employment
Qualified candidates should submit their cover letter (with salary requirements) and resume to the careers@cetrom (.com) email provided.
Job Type: Full-time
Pay: $50,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: Remote
