Perry’s Emporium is a premier independent jewelry retailer with locations in Wilmington, Shallotte, and Hampstead, North Carolina. Recognized as being among the top 5% of independent jewelers in the United States, Perry’s Emporium is known for its exceptional jewelry collections, trusted reputation, and commitment to delivering an elevated customer experience.
Our brand is built on strong leadership, a family-oriented culture, and a passion for excellence in both sales performance and customer care.
Position Overview
We are seeking an experienced and driven Sales Manager to lead the sales floor in our Shallotte, NC location. The ideal candidate has a proven track record managing a jewelry sales floor for an independent jeweler in the United States, with strong KPI knowledge and the leadership ability to consistently drive sales growth.
This role requires a hands-on leader who thrives in a luxury retail environment, excels at coaching and accountability, and can elevate both individual and team performance.
Key ResponsibilitiesSales Floor Leadership
- Oversee daily sales floor operations to ensure an exceptional customer experience
- Lead the team to meet and exceed sales goals and established KPIs
- Uphold high standards of professionalism, brand presentation, and service
Performance Analysis & Strategy
- Monitor and analyze key performance indicators, including:
- Average Ticket
- Items per Sale
- Sales Per Hour
- Conversion Rate
- Inventory Turnover
- Identify trends and areas of opportunity and implement strategic action plans
Sales Training & Development
- Conduct weekly sales training sessions focused on product knowledge, selling skills, and client experience
- Provide one-on-one coaching, evaluations, and continuous development
- Develop confident, knowledgeable, and performance-driven sales professionals
Performance Improvement
- Implement and manage structured Performance Improvement Plans (PIPs)
- Deliver clear, constructive, and actionable feedback to support individual growth
Team Leadership & Culture
- Motivate, inspire, and lead the team by example
- Foster a positive, collaborative, and accountable sales culture
Qualifications
- Proven experience managing a multi-million-dollar jewelry sales floor for an independent jeweler in the U.S.
- Strong understanding of retail KPIs and experience driving measurable sales growth
- Excellent leadership, coaching, and communication skills
- Experience conducting sales training and performance evaluations
- Comfortable delivering constructive feedback and managing performance improvement
Compensation & Benefits
- Base salary $70,000–$85,000
- Performance bonus potential up to $30,000 annually
- Health, dental, and vision insurance
- 401(k) with company matching
- Paid time off
- Flexible scheduling
- Employee discounts on jewelry and related products
Why Join Perry’s Emporium
This is an opportunity to lead within a respected, high-performing independent jewelry brand with a loyal customer base and a strong market presence. If you are passionate about sales leadership, luxury retail, and building exceptional teams, we invite you to apply.
Job Type: Full-time
Pay: $70,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Ability to Relocate:
- Shallotte, NC 28470: Relocate before starting work (Required)
Work Location: In person
