About the Role
Join our vibrant creative team as a Studio Manager and help guests discover and express their artistic talents. This dynamic, hands-on role blends leadership, customer service, and studio operations to create a welcoming and inspiring environment for guests of all ages and skill levels.
As a Studio Manager, you will lead daily operations, support and guide your team, and ensure each guest enjoys a seamless and memorable experience. You’ll play a key role in fostering a fun, safe, and inclusive atmosphere that encourages creativity and meaningful connection.
About Us
For over 30 years, Petroglyph Ceramic Lounge has set the standard for upscale paint-your-own pottery experiences. We combine beautifully curated spaces with thoughtful, attentive service to offer guests a place to slow down, unwind, reconnect, and create something meaningful.
Who we're looking for
This role is ideal for someone with a background in management, hospitality, boutique retail, guest services, or creative studios who thrives in a warm, people-centered environment.
You are a confident and supportive leader who can manage a team of 5–10 employees while maintaining high standards of service and team morale.
You may be a great fit if you have:
- A polished, professional presence and outstanding interpersonal skills
- Proven success in management, hospitality, retail, or guest experience roles
- Confidence engaging with a diverse range of customers
- Strong attention to detail and a proactive, solutions-oriented mindset
- A collaborative, positive attitude and commitment to high standards
- Ability to multitask in a fast-paced, hands-on environment
- An appreciation for creativity, design, or the arts (a plus, not required)
Key Responsibilities
- Create a warm, welcoming environment for all guests
- Deliver exceptional customer service throughout the guest experience
- Lead and support a team to ensure smooth daily operations
- Maintain a clean, organized, and visually appealing studio
- Oversee backroom pottery processes and studio preparation
- Process transactions and manage POS systems
- Manage quarterly inventory
- Take ownership of sales performance, staffing, and payroll management
Qualifications & Experience
- Minimum of 2 years in a management or leadership role
- Strong communication, organizational, and time management skills
- Confident, friendly, and professional in customer interactions
- Experience with scheduling, hiring, onboarding, and training staff
- Experience with inventory management
- Comfortable using POS systems and performing basic math
- Fluent in reading, writing, and speaking English
- Availability to work weekends and some weekdays
- Interest in art or ceramics is a plus
Benefits
- Competitive hourly pay
- Gratuity in addition to base wage
- Generous employee discount
- Paid Time Off (PTO)
- 401(k)
Physical Requirements
This position requires standing and moving throughout the studio for extended periods. Applicants should be comfortable with:
- Repetitive arm and shoulder movements
- Bending, twisting, reaching, and squatting
- Climbing ladders occasionally
- Lifting and carrying up to 20 lbs
- Using a telephone and computerized register
*Please refrain from contacting the store directly about this job. Our hiring manager will be in touch following the next steps*
Equal Opportunity Statement
Petroglyph Inc. is an equal employment opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, genetic information, sexual orientation, veteran status or marital status. This job posting represents a summary of the job not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the job holder might differ from those outlined in this posting and other duties, as assigned, may be part of the job. This posting is not an employment agreement or contract. Petroglyph Inc. has the right to alter the job
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
