Job Title: Night Auditor / Front Desk Agent
We are hiring a full-time, year-round Hybrid Night Auditor / Front Desk Agent to join our team at the Best Western Plus North Shore Hotel in Danvers, MA. This unique 40-hour-per-week role bridges daytime hospitality with overnight financial operations, offering a stable schedule every single week. It's the ultimate "Work-Hard, Play-Hard" schedule. Enjoy a highly predictable, full-time schedule that maximizes your daylight hours and gives you four consecutive days without daytime work commitments:
- Wednesday & Thursday (3:00 PM – 11:00 PM): Front Desk Agent shifts. Perfect for sleeping in, running daytime errands, or enjoying sunny mornings before work.
- Friday, Saturday, & Sunday (11:00 PM – 7:00 AM): Night Auditor shifts. Experience a calm, independent overnight work environment.
- Monday & Tuesday: Your official days off. Plus, your Wednesdays and Thursdays are completely free until 3:00 PM, giving you four straight days of daytime freedom every week!
Job Summary: The Hybrid Night Auditor / Front Desk Agent manages afternoon guest relations on Wednesdays and Thursdays, then transitions to financial oversight during the weekend overnight shifts. You will audit, balance, and report on hotel revenue areas (guest rooms, meeting spaces, market) to ensure accurate daily financial data while overseeing overnight hotel security and guest needs.
Key Responsibilities:
- Financial Auditing (Weekend Overnights): Check front office accounting records for accuracy, compile financial reports, and post room charges/taxes to guest accounts.
- Revenue Tracking: Monitor room revenues, occupancy percentages, and daily front office operating statistics.
- Daily Closings: Prepare summaries of all forms of payment to reflect the hotel’s daily financial performance for management.
- Guest Service Excellence: Handle guest check-ins/check-outs, manage reservations, answer inquiries, and resolve guest issues professionally.
- Operations & Safety: Maintain a professional front desk presence, operate property management software, and oversee overnight hotel safety.
If you are a night owl who loves numbers, values daytime freedom, and wants a stable, full-time career in hospitality, apply today to join our team in Danvers!
Job Type: Full-time
Pay: From $19.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
Work Location: In person
