The Alle-Kiski Area HOPE Center, Inc. has been working to eliminate domestic violence since 1979. HOPE’s collaborative rapid rehousing program, DV-Unified Project, provides rental assistance and case management services to individuals and families experiencing domestic violence.
HOPE offers supportive services, opportunities for healing, and community education to assist victims, and end violence and abuse.
The Rapid Rehousing Case Manager position is responsible for orienting all eligible participants to the program and providing housing search and supportive services to promote participants’ self-sufficiency, integration into the community, and permanency in housing. Principal duties are performed in a general office environment and in the field and community where program participants reside.
Essential Functions
Assist in the completion of safety plans and provide support to survivors in the implementation of the plans.
Assess housing barriers of individuals and families experiencing homelessness to determine housing and service needs.
Develop a housing procurement, financial, and self-sufficiency case management plan with clients. This shall include an intake interview to determine the client’s needs, goals, and eligibility.
Provide mediation and advocacy with landlords on the client’s behalf to develop a workable plan to obtain and or maintain housing.
Assist participants in locating and securing housing of their choice.
Create and maintain consistent communication channels, both verbal and written, between several parties (i.e. tenant, landlord, referral source, collaborating agencies, debtors, and creditors).
Provide information and referral assistance regarding available support from appropriate social service agencies and/or community programs.
Assist in the development of and encourage adherence to a personal budget through proactive housing and budget counseling sessions.
Assist participants in developing a strength-based/solution-focused individualized goal plan that promotes permanent housing and self-sufficiency; develop an effective, timely referral network to ensure ongoing direction and support as needed.
Provide proactive follow-up home visits to ensure stability and further progress towards self-sufficiency; this includes support, advocacy, reducing isolation, listening, problem-solving, and identifying resources to assist with the reintegration of participants in the community.
Apply knowledge of residential lease contracts to educate clients on their rights and responsibilities.
Maintain accurate daily log records, monthly outcome reports, and files for each client.
Minimum Knowledge, Skills, and Abilities
Satisfactorily complete 45-hour Domestic Violence Training
Requires knowledge and belief in the “Housing First” philosophy and strategies.
Excellent communication skills, particularly listening, mediation, and writing skills.
Possesses strong organizational skills with ability to meet a demanding workload.
Detail-oriented to complete required files and contract compliance.
A creative thinker/adaptive personality.
Knowledge or understanding of tenant’s rights and responsibilities as well as “strengths-based” case management.
Concentrated record-keeping, budgeting, and mathematical skills.
Demonstrated knowledge of community resources, social service agencies, and landlords.
A commitment to empowering others to solve their problems.
Ability to work collaboratively with other personnel and/or service providers or professionals.
Experience with computers and knowledge of Microsoft Office.
Valid driver’s license and reliable transportation.
Send Cover Letter and Resume to Erin Gillette, Supervisor of Residential Services
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
