Position: Property Manager
Reports To: COO
About Us:
At Keyway Property Management, we’re dedicated to uncomplicating the rental game. We are the leading property management company in the CSRA, currently managing over 1000 single family homes. Our Vision is to grow to 3,000 homes under management by 2033. By combining smart technology with a personal touch, we deliver responsive, high-quality service to both property owners and tenants. Our focus is on clear communication, proactive management, and making the rental experience as seamless and stress-free as possible.
Core Values:
Own Your Hustle: 110% 100% of the time
Proactive Communication: Keep control of the situation by going the extra mile to address issues, concerns, and updates
Stronger United: Team work makes the dream work
Be the Next: Adapt and progress by means of education and experience
No Drama Llama: Open and Honest Communication, while remaining calm under pressure
Position Summary:
We are seeking a motivated and detail-oriented Property Manager to join the team at Keyway Property Management. As a property manager at Keyway you will serve as the primary point of contact for your portfolio of property owners, delivering timely, accurate, and transparent communication to foster trust and create a seamless, effortless ownership experience. Take ownership of conducting thorough market analyses to determine competitive rent and renewal pricing that maximizes property performance. Oversee all aspects of unit turnovers between tenants, ensuring timely and efficient transitions. Collaborate closely with property owners to manage significant maintenance issues, coordinating solutions that protect property value and tenant satisfaction.
Required: DISC Personality Assessment
As part of the application process, please complete the free DISC personality assessment using the link below and include your free results report with your application submission.
https://www.crystalknows.com/disc-personality-test
Key Responsibilities:
- Build and maintain strong owner relationships
- Respond promptly to owner inquiries and provide regular updates on property performance.
- Perform market analysis to set rent and renewal prices competitively
- Oversee unit turnovers, coordinating inspections, cleaning, repairs, and preparation to meet vacancy timelines.
- Responsible for coordinating and collecting owner contributions for property repairs and turnover expenses as needed.
- Collaborate with owners to address and resolve significant maintenance issues efficiently
- Monitor and manage property vacancies to ensure units are rented within established timeframes.
- Process security deposit statements in accordance with legal requirements and company policies
- Review and verify maintenance invoices and owner statements for accuracy, and completeness to ensure proper billing.
Qualifications:
- Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with property owners, tenants, and vendors. Willingness to communicate by phone to effectively support clients, residents, and team operations.
- Strong organizational skills with the ability to manage multiple properties and priorities simultaneously
- Proficient in utilizing technology platforms and AI tools to improve efficiency, communication, and workflow management.
- Detail-oriented with a commitment to accuracy and follow-through.
- Ability to collaborate effectively within a team environment.
- Problem-solving mindset with persistence and the ability to handle challenges calmly and professionally.
- Valid driver’s license and reliable transportation.
What We Offer:
- Competitive salary based on experience
- Quarterly bonus tied to key performance indicators (KPIs).
- Paid time off and Vacation after eligibility period reached
- Company-observed holidays
- Health, dental, and vision insurance plans
- 401(k) plan eligibility after 1 year of service
- Ongoing training
- Supportive team culture focused on growth and collaboration
- Opportunities for career advancement within the company
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
