At Kansas Gastroenterology, we are dedicated to the patient experience, including quality and satisfaction. We are currently seeking an Outpatient Scheduler to join our well-established GI clinic and Endoscopy Center. Characteristics of a successful candidate will include demonstrated quality patient care, an advocate of a positive patient experience, commitment to achieving performance measures, high level of energy and self-motivation, and a dependable professional with a desire to work in a team setting. Your responsibilities will include but are not limited to:
Essential Job Responsibilities:
- Schedule a variety of outpatient procedures and follow up visits as requested by the physician, optimizing patient satisfaction and provider time by scheduling appointments in person and/or on the telephone.
- Follows physician/provider orders for scheduling appropriate ancillary tests and procedures
- Works directly with the patient and/or family to coordinate scheduled tests and procedures, answer questions, and provide instructions and educational materials
- Interacts with hospital and facility staff to coordinate tests and procedures
- Electronically enters information in the patient record
- Answer calls and tasks
- Obtains, verifies, and records health history of patients.
- Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow
- Fulfills clerical responsibilities as assigned that may include sending/receiving patient medical records; obtaining lab/X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; verifying insurance coverage and patient demographics
- Adheres to HIPAA guidelines and confidentiality policies.
- Provides excellent customer service at all times
- Experience preferred, but will train the right person.
Education: High school diploma or general equivalency diploma (GED)
Experience: 1 year recent experience working in a medical office or facility.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
