JOB
Build Your Future with the City of Boca Raton!
At the City of Boca Raton, a career in public service is more than a job — it’s your chance to make a meaningful impact in a vibrant and sustainable coastal community. Driven by our core values of Fairness, Integrity, Respect, Service, and Trust, we are committed to fostering a workplace where employees feel appreciated, inspired, and supported.
Whether you're starting out or looking to take your public service career to the next level, the City of Boca Raton offers the tools, resources, and culture to help you succeed.
Apply now and join the city that’s building careers and shaping a stronger tomorrow!
Location:
Gumbo Limbo Nature Center
Schedule:Monday 11:30 am - 4:30 pmThursday 11:30 am - 4:30 pmFriday 8:30 am - 4:30 pmSaturday 8:30 am - 4:30 pmWeekend, Evenings, and Holidays as required.
General Definition of Work:Performs intermediate paraprofessional clerical work and assists with the daily operations of the community center and box office; provides customer service in a municipal office setting. Work is performed under general supervision. EXAMPLE OF DUTIES Essential Functions:
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Completes lead work in box office and at front desk.
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Provides exceptional customer service.
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Provides research and analysis of various programs.
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Implements customer service training programs.
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Resolves customer issues.
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Processes customer refunds and cancellations.
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Handles token machine cash outs and money collection.
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Relays accurate information to the public.
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Acts as a receptionist, answers telephone inquiries.
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Operates standard office equipment.
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Provides tours to new staff and to the public.
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Provides back-up for ride operators.
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Creates spreadsheets to track attendance figures.
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Completes daily deposits.
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Maintains and updates customer records.
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Related Tasks:
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Prepares and checks forms, records, and applications for accuracy, completeness, and conformity to established standards.
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Creates flyers, signs, posters, and other promotional materials as needed.
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Assists with special events.
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Assists with room set-ups and breakdowns.
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Performs related tasks as related.
SUPPLEMENTAL INFORMATION
Education and Experience:
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Must be at least eighteen (18) years of age.
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Any combination of education and experience equivalent to graduation from high school.
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Two (2) years of experience with Microsoft applications.
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Two (2) years of experience with cash handling.
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Two (2) years of customer service and office work experience.
Special Requirements:-
Possession of a valid State of Florida Class "E" driver's license with no more than six (6) points in a three (3) year period.
POST OFFER PRE-EMPLOYMENT SCREENING REQUIREMENTS:
Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items:
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Criminal Background Check
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Employment Verification
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Credit Check
SPECIAL REQUIREMENTS:
Must be able to demonstrate tennis center software proficiency within three (3) months of hire.Physical and Environmental Demands and Conditions
The environmental conditions and physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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Occasionally ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like
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Occasionally moving self in different positions to accomplish tasks in various environments including tight and confined spaces
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Occasionally adjusting or moving objects up to 25 pounds in all directions
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Occasionally lifting/carrying objects 30 pounds or less
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Occasionally pushing/pulling objects 30 pounds or less
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Occasionally working in a normal office environment with few physical discomforts
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Occasionally working in an area that is somewhat uncomfortable due to drafts, noise, temperature variation, or the like
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Continuously remaining in a stationary position, often standing, or sitting for prolonged periods
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Continuously communicating with others to exchange information
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Continuously repeating motions that may include the wrists, hands, and/or fingers
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Continuously operating a computer and other equipment using motions requiring manual dexterity or fine motor skills
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Continuously assessing the accuracy, neatness, and thoroughness of the work assigned
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Continuously observing details accurately and identifying variances
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Continuously having regular in-office attendance
Essential Employee Designation
When normal operations of City departments are suspended or interrupted due to a declaration that a state of emergency exists, any employee may be deemed essential by the City. For the preparation and/or continuation of emergency operations or for special work detail, employees deemed necessary shall be required to work.
