Hyder Property Management Professionals is seeking a dependable and detail-oriented Office Clerk to support the on-site management team at an affordable housing (SDHC-PSH) community in the nearby area. This position provides administrative and clerical support to the Property Manager and Assistant Manager while ensuring compliance with Owner, Agency, Company policies, and Fair Housing laws. The community consists of 192 units.
Position Summary
The Office Clerk assists with daily office operations and resident services, serving as the first point of contact for residents, applicants, and visitors. This role is office-based and does not include leasing showings, unit inspections, or maintenance duties.
Qualifications
Prior property management experience preferred
Basic computer proficiency, including typing, data entry, and email
Strong telephone etiquette, spelling, and basic math skills
Knowledge of filing systems and general office procedures
Ability to read and follow safety instructions, warning labels, and the Injury and Illness Prevention Plan
Ability to follow and provide technical instructions as directed
Professional, friendly demeanor with strong customer service skills
Ability to work well with the public and learn procedures quickly
Key Responsibilities
Assist the Property Manager and Assistant Manager with daily administrative operations
Become proficient in office equipment including computers, scanners, copiers, calculators, and related systems
Adhere to approved office schedules and business dress standards
Assist with applicant intake and leasing documentation in compliance with agency requirements
Develop working knowledge of required property management software
Assist with implementation of the Management Plan, Affirmative Fair Housing Marketing Plan, and company policies
Distribute interim and annual recertification paperwork and assist with recertification interviews as directed
Prepare and submit timecards, reports, and required documentation according to the Site Manager Calendar
Maintain accurate resident files, incident reports, and property documentation
Serve as the front-line contact for residents and the public, responding to inquiries and complaints courteously and professionally
Promote positive resident relations and support harmonious community interactions
Assist with file audits and physical inspections conducted by government agencies or management
Maintain professional working relationships with local agencies, vendors, and community partners as directed
Professional Expectations
Maintain a professional appearance and positive attitude
Demonstrate strong interpersonal and communication skills
Handle confidential information with discretion
Follow Crisis Management Procedures and assist during emergencies as required
Perform additional duties as assigned by Supervisor or Corporate personnel
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
