Now Hiring: Program Specialist – Information Technology
Salary range: $34,404-$62,227 DOE/DOQ
The City of Bristol, Virginia is seeking a knowledgeable and customer focused Program Specialist to join our Information Technology team!
This position reports to the Information Technology Director and provides specialized administrative and functional support for the City’s Enterprise Resource Planning (ERP) software and related business systems and serves as the primary support person for multiple departments throughout the City.
Key responsibilities include:
- Providing ERP system and user support in a business or government environment
- Troubleshooting, reporting, testing, application and workflow issues
- Managing user access, roles, and permissions
- Assisting with system upgrades, testing, and implementations
- Creating reports, documentation, and training materials
- Training and supporting departmental users
- Coordinating with users, software vendors, and IT staff
- Helping improve business processes and data quality
Minimum Qualifications:
Associate degree in IT, Computer Science, Business Administration, Finance, Accounting, GIS, or a related field (bachelor’s preferred), or an equivalent combination of education and experience. Candidates should have 3–5 years of experience supporting ERP software or enterprise business applications.
Experience with Enterprise ERP software, IBM iSeries/AS400, municipal government systems, finance, taxation, GIS, or land/parcel data is highly desirable.
If you’re an organized problem-solver who enjoys technology, helping users, and improving business processes, we encourage you to apply and join the City of Bristol, Virginia! Applications and more information can be found at www.bristolva.org.
EOE
Open until filled
Job Type: Full-time
Pay: $34,404.00 - $62,227.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Education:
Experience:
- Accounts payable: 3 years (Preferred)
Work Location: In person
