IT Systems Engineer
COMPANY OVERVIEW
SpectronRx is a growing Contract Development and Manufacturing Organization (CDMO) based in Indianapolis, Indiana, and production locations in South Bend, IN; Bunker Hill, IN; and Danbury, CT with plans for additional future production facilities. We are seeking an experienced IT Systems Engineer to join our team. The Systems Engineer will work closely with our IT team and business owners to support and advance the technology landscape of the company.
- Manage and maintain the current technical environment including Microsoft 365, SharePoint, Ubiquiti switches, AP’s, VPN’s, printers etc.
- Be responsive to the employees’ break/fix problems.
- Be able to support various scientific equipment and software.
- Implement best practices for IT across the enterprise.
- Deploy new technology and systems that will help the company scale and enable growth.
- Perform backup and recovery tests of mission critical systems.
- Participate in the analysis of business needs.
- Recommend innovative technology solutions while actively participating in firm-wide IT initiatives.
- Perform system upgrades in collaboration with external service providers as needed.
- Collaborate with team members to standardize technologies and processes.
- Work with hardware/software vendors to keep up with changes in hardware, software and bug fixes and security vulnerabilities.
- Maintain infrastructure standards documentation as it relates to infrastructure systems design, configuration, support, and processes.
- Diagnose and resolve complex configuration and troubleshooting issues within a multi-vendor infrastructure.
- Provide operational escalation support for the firm's critical business systems.
- Proactive health monitoring of critical business systems and technologies.
- Remain current with emerging trends in technology.
- On occasion, you will need to participate in after-hours support.
- Other duties as assigned to fully meet the requirements of the position.
- Physical Ability – Must be able to lift up to 50 pounds at a time and stand for prolonged periods.
- Attention to Detail – Ability to accurately count, verify, and record data.
- Active Listening – Giving full attention to instructions and communications, asking questions as appropriate.
- Speaking – Talking to others to convey information effectively.
- Time Management – Managing own time to prioritize tasks and meet deadlines.
- Coordination – Adjusting actions in relation to others’ actions in a team environment.
- Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Comprehension – The ability to read and understand information and ideas presented in writing.
- Basic Math Skills – Ability to count accurately and perform basic arithmetic for reconciliation.
- Organizational Skills – Ability to maintain orderly areas and accurate records.
- Regular travel is expected about 10% of the time.
REQUIRED EDUCATION AND EXPERIENCE
- High school diploma or equivalent education required.
- Proficiency in Microsoft office (Microsoft Word, Excel, and Outlook, Microsoft PowerPoint) and Adobe Acrobat required.
- Excellent customer service
- Excellent communication and organizational skills.
- Strong technical aptitude and willingness to be a self-learner.
- Excellent organizational skills and attention to detail.
PREFERRED EDUCATION AND EXPERIENCE
- Familiarity with a manufacturing or production environment.
- 15+ years' experience in an IT support role.
- BS Information Technology or related discipline.
- Certifications in networking, SharePoint, O365, security or other related technologies.
- Valid Indiana driver’s license.
- Pass a Background Check.
- Prolonged periods of standing, walking, bending, and lifting.
ADDITIONAL INFORMATION/BENEFITS
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
- We recognize that people come with a wealth of experience and talent beyond just the technical requirements of the job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodation during the interview process.
- We are an equal opportunity employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law. Refusal to submit to testing will result in disqualification of further employment consideration.
