Job Summary:
Are you detail oriented, friendly and looking for an amazing work culture?
We are looking for a reliable and organized Front Office to join our oral surgery practice. The ideal candidate will be the first point of contact for patients and play a crucial role in assisting in the coordination of insurance coverage for patients. This role also requires excellent customer service skills, attention to detail, and the ability to manage administrative tasks efficiently. Hours are Monday - Thursday 7:30a - 4:00pm, Friday 7:30am - 1:00pm.
Key Responsibilities:
- Greet and check-in patients with a friendly and professional demeanor.
- Verify patient information, insurance details, and necessary documentation.
- Answer phone calls, schedule appointments, and manage the calendar efficiently.
- Handle patient inquiries and provide accurate information regarding procedures and appointments.
- Collect payments, process billing, and manage financial transactions.
- Review insurance coverage and assist in insurance billings.
- Maintain the cleanliness and organization of the front office area.
- Coordinate with clinical staff to ensure smooth patient flow.
- Manage incoming and outgoing mail and deliveries.
- Perform other administrative duties as needed.
Qualifications:
- High school diploma or equivalent; additional administrative training or certification is a plus.
- Previous experience in a dental or medical office setting preferred.
- Strong knowledge of dental terminology and insurance processes.
- Proficiency in using office software and dental management systems.
- Excellent communication, organizational, and multitasking skills.
- Ability to handle sensitive information with confidentiality and professionalism.
- Strong problem-solving skills and attention to detail.
- Friendly, patient-focused, and team-oriented attitude.
Physical Requirements:
- Ability to sit, stand, and move around the office for extended periods.
- Ability to lift or move up to 15 pounds.
Benefits:
- Health insurance benefits, Paid time off, bonus eligible
- Off by 1pm on Fridays
Equal Opportunity Employer:
Mississippi Valley Oral & Maxillofacial Surgery is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
