Join the Team at Shepard Law
At Shepard Law, we believe that the people who walk through our doors deserve to be treated with kindness, respect, and professionalism. We are looking for someone who shares those values and wants to be part of a supportive team that works hard, helps people through difficult situations, and enjoys what we do.
We are currently hiring a full-time Legal Front Desk Coordinator to serve as the welcoming face of our firm and help keep our office running smoothly each day.
This position is a great fit for someone who enjoys working with people, takes pride in staying organized, and wants to build a long-term career in a professional office environment. While legal experience is helpful, it is not required. We are happy to train the right person who brings a positive attitude, strong work ethic, and a genuine desire to help others.
Many of our team members have grown into new roles over time, and this position offers opportunities for advancement into a Legal Assistant role for someone looking to grow with the firm.
What You'll Be Doing
No two days are exactly the same, but your responsibilities will include:
- Greeting clients and visitors and helping them feel welcome
- Escorting clients to meeting rooms and notifying attorneys and staff of arrivals
- Offering beverages and snacks to clients as appropriate
- Answering and directing incoming phone calls
- Scheduling consultations and appointments
- Sending reminders regarding appointments and court appearances
- Processing client payments and maintaining accurate records
- Coordinating attorney jail visits
- Following up with clients who are late for appointments
- Managing incoming and outgoing mail
- Assisting with file organization and case closing procedures
- Creating deposition sheets and uploading deposition audio files
- Uploading and organizing documents and recordings
- Monitoring office supplies and inventory
- Maintaining a clean, organized, and professional office environment
- Assisting attorneys and staff with administrative tasks as needed
What We're Looking For
We're looking for someone who is:
- Friendly, professional, and dependable
- Comfortable speaking with people from all walks of life
- Organized and detail-oriented
- Able to manage multiple tasks and priorities
- A team player who is willing to jump in where needed
- Comfortable using computers and learning new software
- Committed to providing excellent client service
- Able to maintain professionalism and confidentiality
Required Experience
1-3 years experience in an legal office, customer service in an office setting, or other professional environment.
Preferred Experience
Experience with Google Workspace (Gmail, Google Calendar, Google Drive), Microsoft Office, or similar business software is helpful.
Experience with Clio Manage or other legal case management software is a plus, but not required.
We are willing to train the right candidate who demonstrates professionalism, strong organizational skills, and a willingness to learn.
Schedule
Monday-Friday
8:30 AM-5:00 PM
Benefits
Eligible employees may receive:
- Paid Time Off
- Medical Benefits
- Optional Additional Health Coverage
- 401(k) Eligibility After One Year
Benefits become available after 90 days of employment beginning on the first day of the following month.
Additional Information
This position includes KPI tracking and 30/60/90-day performance reviews during the introductory period to help ensure success and provide ongoing support and feedback.
Why Shepard Law?
We know that people spend a significant part of their lives at work, and we strive to create an environment where team members feel supported, respected, and valued. We work hard, hold each other accountable, celebrate successes together, and genuinely care about our clients and one another.
If you're looking for a place where you can learn, grow, contribute to a meaningful mission, and build a long-term career, we'd love to hear from you.
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have experience using Clio Manage or other case management software?
- Are you seeking a long-term career opportunity in a professional office environment?
- This position requires working on-site Monday-Friday from 8:30 AM to 5:00 PM. Are you able to meet this requirement?
- Have you ever been convicted of a felony or misdemeanor involving fraud, theft, dishonesty, breach of trust, or misuse of confidential information?
Please note: A criminal conviction will not automatically disqualify you from employment. Any conviction will be evaluated based on the nature of the offense, the time elapsed since the conviction, and its relevance to the position.
Education:
- High school or equivalent (Required)
Experience:
- professional office or administrative : 1 year (Required)
Location:
- Panama City, FL 32401 (Preferred)
Shift availability:
Ability to Commute:
- Panama City, FL 32401 (Required)
Work Location: In person
