Balance House is a 4-phase, year-long continuum of care aimed at helping young adult men recover from substance abuse and mental health issues. We are an owner-operated [no private equity], values-driven company; our mission is to help our clients build lives of integrity, meaning, and independence. Our philosophy is non-prescriptive, non-punitive, collaborative, and relational. Almost no one likes being told what to do, and our clients are no exception; we establish relationships of love and trust with our clients, then leverage it to create constructive, life-positive momentum in their lives.
A person can spend their entire life either defending who they are, or becoming who they want to be—we help our clients to move from the former group to the latter. Honesty, personal accountability, and values-congruent behavior are indispensable components of the Balance House ethos for both clients *and* staff, but so is the ability to make (and take) a joke—we believe that if you aren’t having fun, you aren’t taking life seriously enough.
More information about our program can be found at https://balancehouse.com/.
Balance House Proper, our sober living, is hiring a Case Manager for a full-time position. Shifts Monday-Friday 10am-6p. Pay is starting at $50,000-$60,000 depending on experience.
Job duties include:
-keeping the clients safe both physically and emotionally
-establishing and maintaining relationships with the clients while holding them accountable
-modeling, healthy, cooperative, and boundaried behavior both professionally and personally
-providing individualized care and interventions to clients based on each situation
-actively collaborating and communicating with clinical, medical, resident coo, administrative staff, and ownership
-participating in/cofacilitating activities with clients (including: hiking, softball, yoga, skiing, camping, recovery meetings, groups, sober events, service projects, etc.)
-if applicant is in recovery, a minimum of 18 months of continuous sobriety is mandatory
Prospective applicants should have:
-a valid driver's license
-good interpersonal skills (communication, conflict resolution, active listening, etc.)
-an interest in helping people
-compassion and patience
-a desire to learn
Position Summary: The Lower Phase Case Manager provides individualized client support, blending direct care, case management, and program facilitation. They are responsible for overseeing client progress, maintaining regular communication with client stakeholders, and ensuring comprehensive case management services in line with treatment goals.
Key Responsibilities
Client Support and Case Management
- Conduct weekly one-on-one meetings with assigned clients to:
- Review goal sheets, constitutions, and progress toward goals.
- Outline goals for the upcoming week and create action plans.
- Review financial matters, including True Link balances, bank accounts, and savings plans.
- Discuss relationships, including family communication, dating, and friendships.
- Evaluate recovery efforts, meeting attendance, sponsor engagement, and personal growth activities.
- Identify enjoyable activities clients engage in and assist in incorporating positive experiences.
- Document weekly notes in Alleva summarizing these areas.
Communication
- Conduct weekly phone calls with clients’ families and referents to provide updates and address concerns.
- Coordinate with clients’ therapists for relevant clinical updates and program adjustments.
Daily Operational Tasks
- Conduct hourly walkthroughs of all houses on the property, noting client activities and property conditions.
- Report property issues (plumbing, HVAC, supplies, etc.) to program directors.
- Maintain property cleanliness by addressing overlooked areas or deeper cleaning needs.
- Complete and distribute detailed shift reports before shift end.
- Provide a verbal shift rundown to incoming staff on client activities and essential updates.
- Oversee and document medication administration, refusals, and drug tests in Alleva.
Morning Shift-Specific Duties
- Wake clients at designated times: 9 AM Mon-Fri, 10 AM Sat, 11 AM Sun.
- Check that chores, room cleanliness, and bed-making are completed by 10 AM.
- Address incomplete tasks if necessary.
- Communicate curfew details to swing shift staff.
Swing Shift-Specific Duties
- Ensure clients aware of 11 PM curfew comply and are accounted for.
- Notify overnight staff about client curfews, absences, and drug test requirements.
- Provide a detailed client status rundown to overnight staff.
Team Collaboration and Communication
- Maintain open and solution-focused communication within and across departments.
- Actively participate in team meetings, staff training, and collaborative efforts.
Qualifications
- Bachelor’s degree in psychology, social work, or related field (preferred).
- Minimum of 2-3 years of experience in case management or behavioral health services.
- Strong interpersonal, organizational, and communication skills.
- Ability to manage multiple priorities while maintaining compassionate client care.
- Proficiency in documentation and confidential record management.
Physical Requirements
- Ability to lift up to 25 pounds occasionally.
- Frequent walking, standing, and sitting throughout the shift.
- Capability to perform property walkthroughs, including navigating stairs and uneven terrain.
- Manual dexterity for writing, computer use, and administrative tasks.
- Visual and auditory acuity to assess client well-being and environmental conditions.
Work Environment: This role operates in a residential treatment setting and requires flexibility, including evening, weekend, and holiday shifts, as well as participation in on-call rotations.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- West Jordan, UT 84088 (Preferred)
Ability to Relocate:
- West Jordan, UT 84088: Relocate before starting work (Preferred)
Work Location: In person
