ER/ICU Veterinary Technician Supervisor
Job Overview
We are seeking an experienced, motivated, and team-oriented ER/ICU Veterinary Technician Supervisor to oversee daily operations within our emergency and intensive care department. This role combines hands-on clinical work with leadership responsibilities, ensuring exceptional patient care, efficient workflow management, and staff development in a fast-paced specialty hospital environment.
The ideal candidate is a strong leader, highly organized, clinically skilled, and passionate about supporting both patients and team members.
Key Responsibilities
Department Management & Clinical Coordination
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Supervise daily ER/ICU clinical workflow, ensuring timely patient assessments, diagnostics, treatments, and follow-up care.
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Oversee technician workflow across hospital departments to ensure smooth daily operations.
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Monitor staffing coverage throughout shifts, including lunch breaks and department support as needed.
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Reallocate staff appropriately based on patient volume and hospital needs.
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Collaborate with the Medical Operations Manager to ensure proper equipment, medication, and supply availability.
Scheduling & Staffing
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Create and manage weekly technician schedules for the department.
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Ensure proper staffing levels are maintained hospital-wide.
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Coordinate coverage for call-outs and open shifts using appropriately trained staff.
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Submit department schedules and on-call schedules one month in advance.
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Assist with completion of holiday scheduling for hospital departments, including MRI and surgery.
Staff Leadership & Development
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Lead, mentor, and support veterinary technicians and assistants in a collaborative and respectful environment.
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Serve as the primary point of contact for nursing and technician concerns.
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Oversee onboarding and continued training of ER/ICU staff.
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Conduct performance evaluations and provide constructive coaching and professional development support.
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Address performance or behavioral concerns in accordance with hospital disciplinary protocols.
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Maintain and enforce hospital protocols, including workflow and cleanliness standards.
Quality Assurance & Compliance
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Ensure all patient care activities align with hospital standards, safety guidelines, and best practices.
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Maintain accurate and thorough medical records.
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Coordinate maintenance and calibration of ER/ICU equipment.
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Enforce safety procedures to protect patients, clients, and staff.
Client Service & Communication
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Partner with veterinarians and client service representatives to provide timely client communication and support.
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Advocate for patient comfort, well-being, and compassionate care at all times.
Operational Efficiency
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Identify opportunities to improve workflow efficiency and patient care processes.
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Monitor staffing hours and overtime while maintaining quality patient care.
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Collaborate with hospital leadership regarding inventory management and budget-conscious resource usage.
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Attend required meetings and administrative sessions.
Position Requirements
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Must be an LVT with ER and/or ICU experience preferred.
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A minimum of 2 years leadership or supervisory experience strongly preferred.
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Must be comfortable working on the hospital floor in a hands-on technician role.
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Strong communication, leadership, multitasking, and organizational skills required.
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Ability to thrive in a fast-paced emergency environment.
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Reliable transportation required.
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Must regularly check and respond to work communications.
Scheduling Expectations
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One weekend shift per week required.
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Participation in the hospital on-call rotation is required:
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2 daytime on-call shifts per month
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2 overnight on-call shifts per month
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Holiday rotation required:
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Winter Holidays: Thanksgiving, Christmas Day, New Year’s Day
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Summer Holidays: Memorial Day, July 4th, Labor Day
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Administrative time will be provided during the work week for meetings and supervisory duties.
Why Join Our Team?
We are committed to providing exceptional patient care while fostering a supportive, team-focused work environment where employees can continue to grow professionally and clinically.
If you are passionate about emergency medicine, leadership, and making a difference in patient care, we encourage you to apply.
