Company Description
Valley City Linen is a family owned and operated company that has been taking care of our customer needs here in Michigan since 1935. We are a business-to-business provider that rents laundered goods to a variety of fascinating industries.
Job Description
Valley City Linen is looking for a person comfortable with both customer serivce and sales assistant duties to add to our team. This is an in-person position with direct communication with customers and employees.
Duties and Responsibilities
- Reaching out to new and old customers to ensure satisfaction, update payment information and offer new services
- Serve as a liaison between outside sales representatives and internal teams by managing communication, documentation, and scheduling
- Prepare and process sales paperwork, quotes, contracts, and customer records to support outside sales activities
- Answering phone calls, problem solving and distributing them to the appropriate departments as warranted
- Placing orders, updating information, and adding information accurately and efficiently using our software
- Collecting and processing payments
Qualifications/Skills
- The ideal candidate will be reliable, with a positive attitude and great attention to detail
- High school diploma or equivalent
- Previous experience in customer service, retail, or hospitality preferred
-Working knowledge of office equipment
-Time management skills
-Problem solving/project management skills
Pay: From $50,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
