If you love people, thrive on conversation, and want a career where your energy actually pays off, this is your moment. Vertex Management is looking for a magnetic, confident Enrollment Associate to bring Kinetic's fiber internet to homes across Charlotte, NC — and we want someone who makes every customer feel like they just met their new favorite person. You'll be the friendly face who turns "tell me more" into "sign me up," guiding customers through fiber internet in a way that's simple, exciting, and totally jargon-free. If you love the rush of a great pitch and the satisfaction of a job well done, keep reading.
What You'll Be Doing as an Enrollment Associate:
- Meet customers directly and introduce them to Kinetic fiber internet packages that'll actually upgrade their day-to-day.
- Turn complicated tech talk into simple, exciting conversations customers can't help but say yes to.
- Guide customers through the entire enrollment journey
- Help customers pick the perfect internet solution and lock in accurate, seamless enrollments.
- Be the go-to expert, answering questions and clearing up confusion around fiber upgrades and services.
- Keep sharp, accurate records of every customer interaction and enrollment win.
- Chase weekly sales goals and enrollment benchmarks with a competitive, team-first mindset.
- Stay in the loop on promotions, network expansions, and the latest in fiber internet.
- Bring professionalism, care, and enrollment-focused energy to every single conversation.
What Makes You a Great Fit:
- You're a natural talker who makes people feel comfortable fast.
- You're confident meeting customers in person and steering enrollment conversations with ease.
- You're driven by goals, results, and the thrill of hitting weekly targets.
- You can explain tech concepts — like fiber internet — in a way that just clicks.
- You're organized, detail-oriented, and reliable when it comes to documentation.
- You're comfortable in the field, thriving in face-to-face sales environments.
- You're coachable, hungry to grow, and excited to level up in a performance-driven team.
About Vertex Management
Vertex Management partners with leading brands across Charlotte, NC to deliver smart, people-first outreach and sales solutions. We connect our partners with the customers who matter most through genuine conversations and a streamlined enrollment experience. Our mission is simple: represent our partners with integrity, grow their reach, and drive real, measurable results.
Pay: $52,000.00 - $58,537.36 per year
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Work Location: In person
