About the Role
We are looking for hands-on, highly motivated Station Operations Specialists to join our team at the MCO2 location. This role oversees daily warehouse and transportation operations, manages delivery partner relationships, and optimizes station logistics processes.
Key Responsibilities
- DSP Management: Onboard, negotiate contracts, and build strong partnerships with Delivery Service Partners (DSPs).
- Operational Support: Provide daily support to DSPs to resolve delivery bottlenecks and ensure smooth workflow.
- Delivery Performance: Track package status, ensure high on-time delivery rates, and drive customer satisfaction.
- Compliance: Ensure DSPs follow company policies, safety standards, and contractual obligations.
- Process Optimization: Analyze operational metrics to drive continuous improvements across station processes.
Requirements & Qualifications
- Language Requirements (We are hiring for both profiles below):
- Fluent in Mandarin & English (中英双语)
- OR Fluent in English & Spanish
- Experience: Experience in logistics operations, warehouse management, or vendor/DSP management.
- Shift Flexibility: Able to work operational shift schedules (e.g., 5:00 AM – 2:00 PM / 6:00 AM – 3:00 PM).
- Key Skills: Strong negotiation, multi-tasking, communication, and problem-solving abilities in a fast-paced environment.
- Systems & Tools: Knowledge of logistics tools (WMS, TMS, ERP/AS400) and data analysis tools (Excel, SQL, Tableau) is a plus.
Shift Schedule & Perks
- Typical Shift Hours: 5:00 AM – 2:00 PM / 6:00 AM – 3:00 PM (Shift work)
- Early/Late Shift Allowance (早晚班补贴):
- Shifts starting before 6:00 AM: $10 / day
- Shifts ending after 10:00 PM: $15 / day
What We Offer
- Competitive compensation package + shift allowances
- Rapid career growth opportunities in an expanding last-mile logistics network
- Fast-paced, dynamic, and inclusive team culture
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Language:
- Mandarin (Preferred)
- Spanish (Preferred)
Ability to Commute:
- Cantonment, FL 32533 (Required)
Work Location: In person
